Floating Customer Service Representative- Bedford, NH

Floating Customer Service Representative

Bar Harbor Bank & Trust offers competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more! Bar Harbor Bank & Trust is seeking to fill a full-time, Floating Customer Service Representative role for our Bedford, New Hampshire area, 40 hours per week. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided. As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it's most needed.

In a Float Customer Service Representative role, you can expect to :

• Process a variety of basic transactions for customers, with limited differences or errors.
• Responsible for efficiently carrying out opening and closing procedures.
• Navigate effectively through frontline software applications.
• Basic understanding of bank products.
• Learning to recognize the opportunity to cross-sell and make partner referrals.
• Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority / Female / Disability and Protected Veteran. EEO is the law English - https : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdfEEO is the law Spanish - https : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeosp.pdf EEO is the Law Poster Supplement - https : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Pay Transparency - (https : / / www.dol.gov / sites / dolgov / files / OFCCP / pdf / pay-transp_%20English_formattedESQA508c.pdf)