Problem Resolution Associate - 1st Shift

Problem Resolution Associate

Foot Locker is hiring a Problem Resolution Associate to join our Camp Hill, PA Distribution Center Team! The Problem Resolution Associate handles problem cartons, customer returns, data entry and non-standard receipts within the warehouse and is also responsible for ensuring all cartons / inventory are correct and accurate in a timely manner.

Shift : Monday through Thursday 6 : 30AM until 5 : 00PM

Responsibilities

• Stand (stationary position) at problem resolution station.
• Accurately use and operate an RF scanning device, Microsoft Surface / Computer / Beumer PC interface and SCI to identify problems and fix the error.
• Recognize and communicate a reoccurring issue to Lead, Utility and / or Supervisor, including monitoring for increase of problem cartons.
• Put away overages, fix inventory discrepancies and cycle count Speed Cell locations.
• Prioritize tasks in order to complete goals within set time limits.
• Use knowledge about Divisions, SKUs and sizes to complete assigned tasks.
• Use knowledge about PO, PPC and product description to complete assigned tasks.
• Properly follows company and OSHA safety procedures.
• Ability to work in a fast paced environment.
• Ability to read, write, conduct business related mathematics and analyze data as required.
• Brings problems to the attention of the supervisor, manager, safety director or HR manager.
• Follows daily procedures and protocols as set forth in job orientations and trainings.
• All other duties as assigned.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodation. Required to stand (stationary position) during scheduled hours. Hours usually include weekends, evenings and holidays in conjunction with labor regulations. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job the employee is regularly required to communicate using various methods. Kneeling, stooping, using stairs, reaching, pulling and moving weights of 0-25 pounds constantly and 25-40 pounds occasionally and over 40 pounds seldomly with or without assistance as needed. Ability to move up to 40 pounds at least 25 feet in distance occasionally with assistance as needed. Based on business necessity associates may be required to temporarily work in other locations that require different physical demands.

Work Environment

This position works in a warehouse setting, with limited outdoor exposure during the workday. This role routinely uses standard warehouse equipment such as hand trucks, box cutters, rf scanner, and tape dispensers. Based on business necessity associates may be required to temporarily work in other locations that require different physical demands.

Qualifications

High School Diploma or GED. Minimum of 6 months of previous experience in a warehouse facility preferred. Applicants must be 18 or older, have a positive attitude, be open to learning, work well with others and have the willingness to prioritize customer needs. Qualified candidates will be able to stand, walk, and lift weighted boxes. More details will be provided but will need the ability to meet vision requirements and meet other physical demands within labor regulations. Basic proficiency in speaking and understanding English to comprehend safety instructions, participate in safety drills and effectively communicate in case of emergencies. This requirement is critical to maintain a safe working environment for all employees.

Benefits

Base rate paid bi-weekly : $19.60 per hour. Shift Differential : Should you meet your full 36.00 scheduled hours, a payout of 40.00 will be honored. Referral Bonus : Refer a friend and you both obtain $900.00 (Paid out in four increments - Eligibility and policy rules apply) Sneakers are Just the Beginning 30-50% Employee Discount Paid Time Off Medical, Dental, and Vision Coverage Flexible Spending Account 401(k) Stock Purchase Plan Life Insurance Climate Controlled Environment Development and Advancement Opportunities Education Reimbursement Program On-site Gym And so much more!