Territory Manager

Work With The Best

We are building the premier outdoor living company in the country by creating a "family of family companies" across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country's largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.

Position Summary

The Territory Manager will be responsible for managing all services delivered within their territory. In addition, the Territory Manager is responsible for the overall operations, business development, quality, client satisfaction, personnel development, and financial results of the Territory. The Territory Manager will also work closely with other satellite locations should they exist, and any shared services such as landscape construction, tree care, lawn care, PHC, etc.

Essential Duties And Responsibilities

The essential functions of this position include, but are not limited to, the following :

• Client Relations / Sales :
• Foster long-term relationships with our clients and strategic partners
• Enhance and execute a client experience that creates raving fans and drives referrals
• Drive 90%+ LMP retention rate
• Effectively plan and execute sales strategy for all services including Tree, Seasonal Dcor, and Landscape Enhancements
• Achieve defined sales goals for services outside LMP (Tree, Seasonal Dcor, Landscape Enhancements)
• Personnel :
• Effectively plan and manage all activities of the branch to ensure goals are achieved in a safe, efficient, positive, and professional work environment
• Lead, manage, and hold accountable Account Managers and operations staff to ensure they achieve objectives
• Recruit, hire, develop, and retain associates
• Create a culture that is consistent with and supports the overall company core values
• Identify and foster training opportunities specific by role to encourage associate growth.
• Operations :
• Collaborate with operations managers and production managers to ensure schedules, labor hours, productivity, etc. meet or exceed goals
• Ensure the job quality is maintained at company standards.
• Create 30, 90 day, and annual plans anticipating needs in labor, material, and equipment by service line by time period
• Achieve budgeted gross margin dollars and percent for your territory
• Create a draft annual budget for the territory compliant with overall company growth and profit goals (for review by Leadership)
• Ensure new job start-up procedure and processes are being followed
• Ensure estimating templates and productions metrics are in alignment with gross margin goals and templates are in place for efficient processing.
• Continuously seek ways to improve the way work is performed with a focus on safety, quality and efficiency gains
• Other Duties :
• Participate in winter snow operations when required
• Ensure information and needs from other areas of business are met including human resources, finance, fleet, etc.
• Participate in general business building activities, as needed

Required Skills / Abilities

Strong leadership skills.

Business oriented and strong financial aptitude.

Possesses strong horticultural expertise and practice.

Customer-service oriented with strong communication, organization, and people skills.

Sales & estimating experience.

Supervisory Responsibilities

This position is responsible for assigning, reviewing, and checking the work of other employees.

List all positions / job titles reporting to this position and describe each's function.

Account Managers Responsible for managing client relationships and accounts

Production Manager Responsible for managing the field managers who oversee each service in the territory. This may include services such as mowing, gardening, Irrigation, and lawn care.

Other direct reports as assigned

Education & Experience

5-7 years of Leadership and / or management experience, preferably in the landscape industry.

A four-year degree in a related field.

MCLP or MCH certifications are preferred.

License Requirements

Driver's License

Physical Requirements

This position requires the ability to perform the essential physical functions of the job with or without reasonable accommodation. These include :

Additional Information :

This position is not a remote position and requires the ability to work in the office and travel to client properties when required.

Maintain regular and prompt attendance

Learn and practice NatureWorks' Core Values

Perform other related duties as assigned

Bilingual (English / Spanish) preferred