Legal Office Support Supervisor

Candidates who receive an offer will be required to complete a background check and drug test as a condition of employment.

Legal Office Support Supervisor

3+ months contract (temp to perm)

Los Angeles, CA (Onsite)

M-F (8 : 30 AM - 5 : 30 PM)

Overview

Supervises day-to-day operations of a 1 3 person site within a legal office environment. Ensures procedures are implemented effectively, maintains high-quality standards, and provides professional support to attorneys, paralegals, and staff. Responsible for print, mail, hospitality, billing, and reporting functions while ensuring customer satisfaction and contract compliance.

Responsibilities

Supervise daily site operations, including scheduling, workflow, and task assignments.

Perform mail and parcel duties : log, open, scan, and distribute incoming mail.

Manage print production and finishing projects for attorneys and secretaries.

Handle hospitality services : stock supplies, set up and clear conference rooms.

Act as primary on-site contact for customer issues and service compliance.

Track and report site metrics, billing, invoicing, and monthly reports.

Maintain cost efficiency and assist in achieving site profitability goals.

Ensure payroll accuracy and approve time clock punches.

Handle sensitive and confidential legal documents with accuracy and discretion.

Provide training on workflow, quality standards, and equipment operation.

Support offsite trial preparation, including scheduling equipment, labor, and supplies.

Maintain communication with sales and management to resolve billing and pricing issues.

Uphold Ricoh Service Excellence standards and ensure audit / deadline compliance.

Complete site and month-end management reports accurately and on time.

Requirements

High school diploma or GED required.

Minimum 2+ years of experience in a related field; 2 years in a legal environment strongly preferred.

Experience supervising or leading small teams.

Knowledge of legal office operations, including client matter billing and chargeback systems (Copitrak / Equitrak).

Understanding of legal documents such as depositions, closing binders, and court filings.

Strong print production and document services background.

Excellent leadership, communication, and organizational skills.

Ability to handle confidential materials and perform under tight deadlines.

Proficient in financial management, reporting, and maintaining P&L.

Business casual dress required; parking pass provided.

On-site role located at 1840 Century Park East, 17th Floor, Los Angeles (Century City).

No driving required.

COVID requirements : None.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.