Talent.com
Technical Support Advisor - Work from Home

Technical Support Advisor - Work from Home

VXI Global SolutionsNone, TN, US
1 day ago
Job type
  • Full-time
  • Remote
Job description

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Join Us as a Technical Support Advisor!

Location : Remote Call Center

Join Us as a Technical Support Advisor!

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!

What You'll Be Doing :

Customer Service Excellence :

  • Handle customer inquiries via phone, delivering tailored solutions to technical issues.
  • Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.

Technical Support & Troubleshooting :

  • Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.
  • Use multiple systems to research and deliver efficient, real-time solutions.
  • Adaptability in Communication :

  • Connect with a diverse range of customers by adjusting your communication style to meet their needs.
  • Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
  • Team Collaboration :

  • Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.
  • What We're Looking For :

    Customer Service Focus :

  • Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
  • Technical Enthusiasm :

  • A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.
  • Resilience Under Pressure :

  • Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
  • Learning & Growth Mindset :

  • Open to feedback and coaching, with a drive to continuously improve and excel.
  • What You Bring :

  • Proven experience in customer support or technical assistance , ideally in a call center setting.
  • Strong verbal and written communication skills.
  • Problem-solving abilities with a flexible, adaptable approach to challenges.
  • Confidence in navigating multiple software tools and systems to resolve issues.
  • A self-motivated attitude with effective time management skills.
  • What You'll Get : Competitive Pay :

  • $17.31 per hour, with opportunities for performance-based incentives.
  • Comprehensive Benefits :

  • Full health insurance package, including medical, dental, and vision coverage.
  • Cell Phone Perks :

  • $25 / month per line for unlimited phone, text, and data (restrictions may apply).
  • Training and Growth :

  • Paid training to set you up for success.
  • Career advancement opportunities with a globally renowned leader in technology innovation.
  • Referral Bonuses :

  • Earn ongoing bonuses for referring new employees through our Referral for Life Program.
  • Supportive, Inclusive Environment :

  • Thrive in a dynamic virtual work environment with a team that's dedicated to your success.
  • Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
  • Remote Work Requirements

  • Private Workspace : A quiet, dedicated workspace with no distractions.
  • Ergonomics : A comfortable desk setup with all necessary equipment.
  • Internet : A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
  • Ethernet Connection : Must be hardwired; Wi-Fi is not acceptable.
  • Why You'll Love Working Here :

    At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.

    Ready to Take the Next Step?

    Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    Create a job alert for this search

    Technical Advisor • None, TN, US

    Related jobs
    • Promoted
    Technical and Customer Experience Advisor - Work From Home - US

    Technical and Customer Experience Advisor - Work From Home - US

    TranscomNashville, TN, United States
    Remote
    Full-time
    Do you love exploring the ways technology helps you do all your favorite things?.Do you love helping people and sharing your knowledge?. Do you want to grow your career with a company that rewards y...Show moreLast updated: 30+ days ago
    • Promoted
    Work From Home

    Work From Home

    Remote JobsReadyville, TN
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show moreLast updated: 5 days ago
    • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    DynataLewisburg, TN, US
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 3 days ago
    • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPALynnville, Tennessee, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Customer Support Consultant

    Bilingual Customer Support Consultant

    VirtualVocationsMurfreesboro, Tennessee, United States
    Full-time
    A company is looking for a Customer Support Consultant (fluent Spanish & English).Key Responsibilities Provide exceptional customer support via calls, emails, chats, and social media Build posit...Show moreLast updated: 30+ days ago
    • Promoted
    Remote : Get Paid to Play Games

    Remote : Get Paid to Play Games

    Free Cash by AlmediaLewisburg, TN, US
    Remote
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show moreLast updated: 3 days ago
    • Promoted
    Work From Home - Take Surveys and Earn!

    Work From Home - Take Surveys and Earn!

    Prime InsightsLewisburg, TN, US
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 3 days ago
    • Promoted
    Earn Money Playing Games, Answering Surveys & Testing Apps

    Earn Money Playing Games, Answering Surveys & Testing Apps

    AttaPollLewisburg, TN, US
    Full-time
    Get paid to answer surveys, play games, test apps, and do tasks.Make extra money on your phone and instantly cash out to PayPal, Revolut, or with gift cards from $3.Show moreLast updated: 3 days ago
    • Promoted
    Online Jobs - Earn Up to $1,500 a Month

    Online Jobs - Earn Up to $1,500 a Month

    Free Cash by AlmediaLewisburg, TN, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show moreLast updated: 3 days ago
    • Promoted
    Take Surveys Get Paid!

    Take Surveys Get Paid!

    Prime InsightsLewisburg, TN, US
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 3 days ago
    • Promoted
    Insurance Claims Customer Support Advisor - Work From Home - US

    Insurance Claims Customer Support Advisor - Work From Home - US

    TranscomNashville, TN, United States
    Remote
    Full-time
    Customer Service Representative (CSR) .Do you love helping people and sharing your knowledge?.Do you want to grow your career with a company that rewards your hard work?. Do you want to improve your...Show moreLast updated: 5 days ago
    • Promoted
    Flexible Online Job – Earn Up to $1,500 / Month Playing Mobile Games

    Flexible Online Job – Earn Up to $1,500 / Month Playing Mobile Games

    Free Cash by AlmediaLewisburg, TN, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show moreLast updated: 3 days ago
    • Promoted
    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    Free Cash by AlmediaLewisburg, TN, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show moreLast updated: 3 days ago
    • Promoted
    Remote Online Tasks – Earn Up to $1,500 / month Playing Games

    Remote Online Tasks – Earn Up to $1,500 / month Playing Games

    Free Cash by AlmediaLewisburg, TN, US
    Remote
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show moreLast updated: 3 days ago
    • Promoted
    Get Paid to Play Games Online – Earn Real Money While Having Fun!

    Get Paid to Play Games Online – Earn Real Money While Having Fun!

    Free Cash by AlmediaLewisburg, TN, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show moreLast updated: 3 days ago
    • Promoted
    Earn Extra Income by Taking Surveys Online

    Earn Extra Income by Taking Surveys Online

    Prime InsightsLewisburg, TN, US
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 3 days ago
    • Promoted
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional CareersMurfreesboro, Tennessee
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 2 days ago
    • Promoted
    Remote Financial Protection Advisor

    Remote Financial Protection Advisor

    AO Globe LifeNashville, TN, United States
    Remote
    Full-time
    Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals.Remote Client Support Specialists.This is a remote-first, mission-driven opportunity designed for people who want meaningful work, ...Show moreLast updated: 1 day ago