Call Center Associate

Call Center Associate

The Call Center Associate communicates with patients, hospital staff, and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional / dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned. FTE : 0.5; 20 hours per week Work Schedule : 3pm-7pm Monday-Wednesday and required to work every other weekend from 6 : 30am-3pm Required Qualifications : Experience : 1 year of customer service experience required Salary Rate : $19.49 / hour Benefits : Regions Hospital offers a competitive benefits package (0.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, and an on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also a proud to be a Yellow Ribbon Company. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.