BMW of Alexandria Customer Care Representative

Job Description

Job Description

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W.(Guidance. Respect. Opportunity. Worth)

We are looking to grow our company and we need you to help us. If you are hardworking, eager to learn, passionate, dedicated and open to grow within our team; please apply!

Loaner Customer Care Representative Benefits :

Starts at $16-$18 per hour based on qualifications with the opportunity for increase

Increases up to $20 per hour based on performance and longevity

Annual longevity bonus of $2K

Customer Service oriented candidates encouraged to apply

Opportunity to gain experience with luxury clientele

Great culture within an innovative company

Training and support to assist you in achieving your goals

Paid time off and 401k

Medical, Dental, Vision, Short and Long-term disability, and Life Insurance

Employee discounts on vehicle sales, parts, and service

Career advancement opportunities

• ...and more!

Loaner Customer Care Representative Responsibilities :

Providing exceptional one on one customer service

Administrative duties including answers phone, taking payments and reporting to managers

Fleet management

Process payments

Inventory Reconciliation

Staging vehicles

Loaner Customer Care Representative Qualifications :

An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience

At least 1 year of customer service experience

A valid driver's license and a good driving record, per company standards

Provide us with your current driving record

Be at least 18 years old

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren’t so focused on what you’ve done, but what you can achieve.

Submit your application today for immediate consideration.

Job Type : Full-time