Job Description
Job Description
Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility that prides itself in a welcoming and compassionate approach to substance use and mental health treatment. We believe our clients can achieve recovery and be valued community members through positive engagement and meaningful participation in treatment.
Our Goal :
Our comprehensive approach to addictions treatment provides a continuum of care that begins with asking for help and continues through to ongoing peer support. In addition to our state-of-the-art treatment facilities and peer support centers across Central Ohio, we work to remove barriers and promote access to care through our integrative approach and evidence-based clinical treatment.
Join our exciting and fast-growing company in which you will have an impact on improving people's lives! Lighthouse Behavioral Health Solutions (LBHS) is looking for quality candidates who are pursuing professional growth in a supportive environment and can thrive in a collaborative team-focused culture.
- 9 Paid Holidays
- Paid Time Off
- Sick Time Off
- Paid continuing education opportunities
- Paid parental leave
- Medical / Dental / Vision
- 401(k)
- Life Insurance
- STAR / HRSA / Ohio student loan forgiveness programs (for applicable roles and locations)
Position : Administrative Coordinator
Job Summary : The Administrative Coordinator plays a crucial role in ensuring the smooth operation of the facility by managing administrative tasks, safety protocols, and client interactions. The ideal candidate will be organized, proactive, and able to multitask in a fast-paced environment. They will work closely with staff and clients to provide a safe, welcoming, and efficient facility that supports the goals of Lighthouse Behavioral Health Solutions. This position reports to the Clinical Site Director.
Duties include, but are not limited to :
Ensure building safety by managing safety drills, maintaining the data safety binder, and overseeing compliance with safety protocolsProvide building safety training to all new facility staffUpload and manage incident reports through the Ethico platform, ensuring timely and accurate documentationAnswer incoming calls promptly and professionally, directing them to the appropriate staff or departmentManage the lobby area to ensure it is welcoming, organized, and stocked with necessary documentationSchedule, reschedule, and cancel appointments as needed. Provide reminder calls to clients for upcoming appointmentsSchedule medical appointments for clients and assist in managing transportation or other logistics as neededOversee and manage make up group (MUG) lists to ensure accuracy and complianceMaintain a high standard of cleanliness and order in the facilityEnsure brand consistency, report maintenance issues, and manage required documentation in the lobbyOversee cleaning operations by managing the cleaning checklist and maintaining communication with cleaning vendorSubmit maintenance requests and follow up as neededOrder, manage, and organize office and facility supplies to ensure the facility is well-stockedEnsures that office activities comply with LBHS policies and proceduresManages delivery of mail and / or packages to appropriate parties, making sure outgoing mail has appropriate postage, and ensures the reception area is clear of deliveriesCreate, collect, and maintain group logs, ensuring accurate and timely record-keepingMail discharge letters and notify clients of appointment cancellations in the event of staff call-offsChecks clients into appointments in Carelogic and alerts appropriate personnel of incoming guests and clientsInform the team via Microsoft Teams when a staff member calls off and update assignments accordinglyAssign staff in Carelogic and update the message boardCollect signatures on Carelogic documents, ensuring all required paperwork is completed and filed appropriatelyHandle Mental Health and Recovery Services Board (MHRSB) applications and renewals, ensuring compliance with local and state regulationsAssist with client laboratory process as neededAssist with client admissions process as neededRequired Qualifications :
High School Diploma or Equivalent2+ years previous experience in customer service and office administrationProficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word)Exceptional attention to detail and time management skillsStrong communication and interpersonalAttention to detail and problem-solving skillsAbility to multitask and prioritize tasks effectivelyMust pass BCI check, all Corporate Compliance checks, and employment drug screenDesired Qualifications :
Bachelor's degree in business or healthcare administrationPrevious experience in healthcare or behavioral healthFamiliarity with Ethico or similar incident reporting platformsSchedule : Tuesday - Saturday 8am - 4 : 30pm
Compensation : $18.52 - $26.06
Location : 4000 E Main St Whitehall, OH 43213
Lighthouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, disability status, genetics, gender identity and / or expression, protected veteran status, or any other characteristic protected by federal, state, or local law.
LBHS adheres to Title VII of the Civil Rights Act as amended, Ohio Civil Rights Act, and all applicable rules and regulations. LBHS is an equal opportunity employer.