Talent.com
Hotel Guest Service Representative

Hotel Guest Service Representative

Moxy HotelOmaha, NE, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Hotel Guest Service Representative, Moxy Omaha Downtown

Join a 2025 USA Today Top Workplace Winner!

Starting at $17.00-$20.00 / hour, experienced candidates may qualify for a higher wage

Flexible availability required on Monday to Friday, Weekends, and Holidays

Open to Morning and Evening shifts

  • $500 SIGN-ON BONUS

6 months to one year of Hospitality experience or Strong Customer Service

Why Youll Love Working Here

The Hotel Guest Service Representative position is more than a job, its a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

We take great pride in the inclusive environment weve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Moxy Omaha Downtown.

How Youll Make An Impact

The Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the propertys phones, making reservations, checking guests in / out and interacting with guests in a friendly and professional manner to create a memorable personalized experience.

  • Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment
  • Provides highest level of service by anticipating, listening attentively, and responding promptly to guests requests and complaints to meet and exceed guest expectations
  • Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box"
  • Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue
  • What Success Looks Likes

  • Customer service experience
  • Accurate cash handling experience
  • Strong oral and written communication and interpersonal skills
  • Strong attention to detail, organization, and follow-up abilities
  • Positive attitude, outgoing, friendly
  • Ability to work effectively and efficiently in a fast-paced setting
  • What Will You Get At NCG Hospitality?

    The Moxy Omaha Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.

    Career Development

  • Personalized career pathing and skill development
  • Leadership and mentorship programs
  • Educational and certification reimbursement
  • Team Member Perks

  • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
  • Catch of the Day earn bonuses for going above and beyond to support team and guests
  • Everyone Sells earn cash for bringing in business to our properties
  • Paid Volunteer hours Earn money for community service
  • Health & Wellness Benefits

  • Medical, dental, and vision plans
  • Paid sick time and Paid Time Off
  • Virtual telehealth access and employee assistance resources
  • Monthly health and fitness reimbursement programs
  • Financial Support

  • Same-day pay options
  • Referral bonus earn cash for bringing great team members
  • 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
  • Ready To Grow With Us?

    Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

    NCG Hospitality is proud to be an Equal Opportunity Employer.

    Create a job alert for this search

    Guest Service Representative • Omaha, NE, US

    Related jobs
    • Promoted
    HOTEL GUEST SERVICE REP

    HOTEL GUEST SERVICE REP

    KinsethCouncil Bluffs, IA, US
    Full-time
    Provides customer service to guests of hotel by performing the following duties.Essential duties and responsibilities include the following. Greets, registers, suggestively sells hotel rooms, issues...Show moreLast updated: 30+ days ago
    • Promoted
    OMAHA KROC CENTER - Member & Guest Services Associate

    OMAHA KROC CENTER - Member & Guest Services Associate

    The Salvation Army USA Central TerritoryOmaha, NE, United States
    Full-time
    The Salvation Army Omaha Kroc Center is seeking energetic and relationship-oriented individuals to be part of our team.The Kroc Center is a unique, privately owned community center that strives eve...Show moreLast updated: 14 days ago
    • Promoted
    Hotel Guest Service Representative

    Hotel Guest Service Representative

    NCG HospitalityOmaha, NE, US
    Full-time
    Hotel Guest Service Representative, Moxy Omaha Downtown.Join a 2025 USA Today Top Workplace Winner! Starting at $17.Flexible availability required on Monday to Friday, weekends, and holidays.Open t...Show moreLast updated: 30+ days ago
    Guest Services Agent

    Guest Services Agent

    Avantic Lodging EnterprisesMissouri Valley, IA, USA
    Part-time
    Quick Apply
    Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.Pr...Show moreLast updated: 12 days ago
    • Promoted
    Guest Service Representative

    Guest Service Representative

    Nothing Bundt CakesOmaha, NE, US
    Full-time
    At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting ...Show moreLast updated: 30+ days ago
    • Promoted
    Part Time Guest Relations - Vetter Health Services

    Part Time Guest Relations - Vetter Health Services

    Vetter Senior LivingElkhorn, NE, US
    Part-time
    Vetter Health Services, a premier provider of senior living and care with a 50-year legacy, is seeking a Guest Relations Coordinator to join our team. Recognized as a Great Place to Work with 95% te...Show moreLast updated: 3 days ago
    • Promoted
    Guest Services Coordinator

    Guest Services Coordinator

    Sales MatchOmaha, NE, US
    Full-time
    Remote Guest Services Coordinator.We’re looking for a service-minded Remote Guest Services Coordinator to ensure guests enjoy a smooth and memorable experience from arrival to departure.You&r...Show moreLast updated: 1 day ago
    Hotel Houseman

    Hotel Houseman

    Kinseth HospitalityCouncil Bluffs, IA, US
    Full-time
    Quick Apply
    Health, Dental, Vision and other benefits available after 60 days.Discounts at all Kinseth Hotel Corporation hotels and restaurants . Provides miscellaneous hotel customer service functions and...Show moreLast updated: 6 days ago
    • Promoted
    Guest Services Rep Part Time-104020

    Guest Services Rep Part Time-104020

    Extended Stay AmericaOmaha, NE, United States
    Part-time
    GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checkin...Show moreLast updated: 30+ days ago
    Hotel Guest Service Rep

    Hotel Guest Service Rep

    Kinseth HospitalityCouncil Bluffs, IA, US
    Full-time
    Quick Apply
    Health, Dental, Vision and other benefits available after 60 days.Discounts at all Kinseth Hotel Corporation hotels and restaurants . Provides customer service to guests of hotel by performing ...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent-Hampton Inn by Hilton West Lakeside, Nebraska

    Front Desk Agent-Hampton Inn by Hilton West Lakeside, Nebraska

    Blue Sky Hospitality SolutionsOmaha, NE, US
    Full-time
    Location : Hampton Inn by Hilton West Lakeside, Nebraska.Reports To : Front Office Manager / General Manager.As a Front Desk Agent at Hampton Inn by Hilton West Lakeside, you will be the first point...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Travel Nurse - RN - ER - Emergency Room - $2175 / Week

    Travel Nurse - RN - ER - Emergency Room - $2175 / Week

    Stability HealthcareMissouri Valley, IA, US
    Full-time
    Stability Healthcare is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Missouri Valley, IA. Shift : 3x12 hr nights Start Date : ASAP Duration : 13 weeks Pa...Show moreLast updated: 14 hours ago
    • Promoted
    Hair Stylist / Cosmetologist

    Hair Stylist / Cosmetologist

    Bixby Inc - Great ClipsTekamah, NE, US
    Full-time
    This Salon is located in Blair, NE.Why You’ll Love This Salon.Average Effective Wage was $39.July! top stylists earn even more with base + bonuses + tips.Weekly bo...Show moreLast updated: 28 days ago
    • Promoted
    Guest Care

    Guest Care

    SpartanNashBlair, NE, US
    Full-time
    SpartanNash Retail Store Guest Service Representative.At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and ...Show moreLast updated: 30+ days ago
    • Promoted
    Hotel Bellhop

    Hotel Bellhop

    TradeJobsWorkforce68002 Arlington, NE, US
    Full-time
    Now hiring an experienced Hotel Bellhop to perform daily responsibilities with dedication.Ensure compliance with company and safety standards. Ensure compliance with company and safety standards.Per...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse - RN - ER - Emergency Room - $2169.78 / Week

    Travel Nurse - RN - ER - Emergency Room - $2169.78 / Week

    Medical SolutionsMissouri Valley, IA, US
    Full-time
    Medical Solutions is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Missouri Valley, IA. Shift : 3x12 hr nights Start Date : 10 / 27 / 2025 Duration : 13 weeks...Show moreLast updated: 5 days ago
    Hotel Maintenance Engineer

    Hotel Maintenance Engineer

    Avantic Lodging EnterprisesMissouri Valley, IA, USA
    Full-time
    Quick Apply
    The Maintenance Engineer is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. He / she is also responsible for participating in the preventative m...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse - RN - ER - Emergency Room - $2169.78 / Week - Hiring Now

    Travel Nurse - RN - ER - Emergency Room - $2169.78 / Week - Hiring Now

    Medical SolutionsMissouri Valley, IA, US
    Full-time
    Medical Solutions is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Missouri Valley, IA. Shift : 3x12 hr nights Start Date : 10 / 27 / 2025 Duration : 13 weeks...Show moreLast updated: 5 days ago