Operations Manager

Job Description

Job Description

COME JOIN OUR TEAM!

Quality Carriers, Inc. (QC), headquartered in Tampa, FL, is North America's largest bulk liquid chemical carrier. Through a network of more than 100 terminals and facilities, we transport a broad range of chemical products and provide our customers with value-added transportation services.

Summary :

As the Operations Manager, the primary responsibility of this position is to oversee the day-to-day efficiency of terminal operations, including dispatch, compliance (DOT and safety), customer service support as needed, assistance with driver hiring and retention, and adherence to standard operating procedures.

Essential Functions :

• Managing operational staff (Customer Service, Drive Manager, and ICCCS positions) with coordination of daily dispatch functions to include Tractor / Driver / Trailer utility, service performance, tank cleaning and tank wash review (approvals, research, resolution to conflicts), company driver payroll completion.
• Ensure all Standard Operating Procedures are being met for all Operations Support functions.
• Ensure all orders are being entered timely and accurately, assets are assigned prior to the beginning of the movement, loads are dispatched via PeopleNet, and macros are completed to ensure accurate billing.
• Overall driver management, safety performance, compliance and hiring and retention.
• Ensure all equipment is in compliance (both PM and Annual Inspections)
• Training of new staff for job functions.
• Promoting a positive leadership example.
• Perform other miscellaneous duties as assigned by the Terminal Manager.

Education

Knowledge / Skills / Abilities (Competencies)

Supervisory Responsibility : Management of dispatchers and clerical staff.

Position Type / Expected Hours of Work : This is a full-time position, and days and hours of work are Monday through Friday, 8 : 00 a.m. to 5 p.m. After hours on-call availability required.

Salary : $ 70,000-$80,000 annually, plus a comprehensive benefits package including health, dental, vision, 401(k), paid time off, and more.

We offer competitive wages and employee benefits (Flexible spending accounts, generous Paid Time Off / Holiday Schedule, in addition to Medical, Dental and Vision plans).

Quality Carriers Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, military / veteran status or other characteristics protected by law.

Please note that per Quality policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Quality will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.