Job Description
Job Description
Description :
Design & Customer Service Advisor (Home Improvement Showroom)
Entry Systems , a trusted family-owned garage door and gate company serving Orange County since 1972, is hiring a Design & Customer Service Advisor to join our Laguna Hills office.
If you enjoy creating great customer experiences, love design details, and want to work for a stable, local company with a strong reputation, this role is for you.
Pay & Benefits :
- $22–$25 / hr DOE + commission after 90 days
- Full-time, Monday–Friday, 8 : 00 am–5 : 00 pm ( no nights or weekends )
- Health insurance, retirement plan, paid vacation, holidays, and sick pay
What You’ll Do :
Serve as the first point of contact for garage door sales and design inquiries.Guide customers through styles, colors, and feature options to help them design the perfect door.Prepare and follow up on estimates to move projects from interest to installation.Welcome showroom visitors (5–10 per week) and create a professional, friendly experience.Answer multi-line phones, schedule service appointments, and process payments.Maintain accurate customer records and notes in our system.Stay current on product knowledge and design trends (training provided).Career Growth :
This role is a great fit for someone who loves connecting with customers and has an eye for design. It’s a stepping stone toward showroom design advising, sales, or management within our growing company.
About Entry Systems :
We’re an Orange County family business founded in 1972, known for integrity, professionalism, and craftsmanship.
Our mission : To bring peace of mind to our community through the services we provide with our certified technicians.
Requirements : Required :
5+ years of customer service, office, or inside sales experienceExcellent phone and interpersonal communication skillsProfessional, polished presence in person and on the phoneOrganized and detail-oriented with strong data-entry accuracyComfortable working in a fast-paced, professional environmentPreferred (Nice-to-Have) :
Experience in a showroom, design, or home improvement sales settingFamiliarity with preparing quotes, estimates, or proposalsKnowledge of garage doors, gates, or home design industries (a plus but not required)