Semiconductor Field Service Technician III

Job Title : Semiconductor Field Service Technician III

Job Location : Manassas, VA

Job Type : Contract

Job Description :

Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time

Troubleshoot hardware and software related issues and implement solutions

Collect data for software related issues and discuss with headquarters in Japan

Accurately document all maintenance activity and provide field service reports

Install equipment control software and maintain record of software revision history

Participate in the installation of equipment at customers' sites

Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work

Provide training and assistance to customer engineering team

Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees,

Escalate serious or complicated repair problems to senior level team members

Please note this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19

Qualifications

HS diploma, GED or equivalent experience required plus 2-4 years of related experience

Minimum of 2 years of experience working on vacuum equipment preferred.

Multi chamber cluster systems and robotics experience are highly preferred

Ability to understand electrical and mechanical drawings to troubleshoot problems.

Experience with PLC and other software applications is a plus

Ability to work independently following initial training and 3-6 months of on-the-job training

Must have analytical skills for problem analysis and resolution

Decide on problem solving road map and follow methodical means to resolution

Decide and recommend spare and consumable parts for PM's and repairs

Job will require international travel for training

Domestic and international travel required (must have up-to-date travel documents).

Valid driver's license and acceptable driving record necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies

Position may require ability to work flexible shifts

Requires ability to lift approx. 50 lbs.

Bilingual Communication skills helpful but not required. (Japanese / English)

Substantial amount of standing, walking, typing, grasping, talking and hearing.

Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.

The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and / or operation of machines (including inspection); using measurement devices; and / or assembly or fabrication parts at distances close to the eyes.

Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)

The work Environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways.

The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.