Operations Coordinator II - Critical Care Institute

Operations Coordinator II

Patients with life-threatening conditions come to the Institute for Critical Care Medicine (ICCM) at Mount Sinai in their greatest hour of need. Our team of intensive care doctors, nurses, and support staff is always available to perform life-saving measures for patients who require the most critical care possible. The Operations Coordinator II is responsible for overseeing activities that support and maintain efficient HR, operational and strategic initiatives and activities within the department.

Qualifications : Associate's degree, or equivalent work experience. Bachelor's degree preferred. Five years related experience required or three years of related experience with a Bachelor's or advanced degree. Proficiency in Microsoft Office, especially Excel; familiarity with financial reporting tools and systems preferred. Strong communication, organization, and interpersonal skills. Demonstrated ability to manage multiple priorities in a fast-paced environment. Exceptional attention to detail.

Responsibilities :

• HR Support :
• Manage and process HR transactions for faculty and staff (e.g. invoices, reimbursements, moonlighting payments, bonuses, one-time supplements, incentives, OT, new positions, salary source changes, WIOD, etc.).
• Oversee FMLA submissions and calculations, coordinating with HR and employees.
• Support visa processing for international faculty and staff.
• Direct fund requests and tracking for faculty practices, grants, clinical trials, and gifts.
• Coordinate payroll, time and effort reporting, and maintenance of on-call coverage schedules supporting both faculty and staff.
• Track physician contracts and maintain records of reimbursable expenses (e.g. CME, travel, etc.).
• Operational Support :
• Train staff in procurement, HR systems, and internal processes (e.g., Sinai Cloud).
• Oversee and approve access and service requests (e.g., Sail Point, Cybersecurity, ServiceNow).
• Track and manage equipment and IT asset distribution.
• Prepare and submit Purchase Orders and check requests for clinical practices and departmental events in coordination with vendors, Accounts Payable, etc.
• Submit and manage internal and external agreements, including consulting contracts.
• Coordinate with internal auditors to ensure compliance (e.g. attestations for time and effort reports).
• Strategic & Liaison Functions :
• Serve as liaison between new faculty and the Dean's Office.
• Collaborate with department leadership to support various initiatives.
• Ensure smooth onboarding and integration of new faculty and staff.

About Us :

Strength through Unity and Inclusion : The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System :

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked : No. 1 in Geriatrics, top 5 in Cardiology / Heart Surgery, and top 20 in Diabetes / Endocrinology, Gastroenterology / GI Surgery, Neurology / Neurosurgery, Orthopedics, Pulmonology / Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer : The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement : Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $64526 - $85000 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses / incentive, differential pay or other forms of compensation or benefits.