About this Role - Exposure to different industries - Skill development - Career growth Typical task breakdown : Monitor Equipment through Client Marine Digital Tools - Review equipment alerts. - Act on alerts with Technical Lead, CORE Manager, Fleet Manager, and customers. - Provide comments on actions. - Cross Reference Digital tools while troubleshooting. - Provide technical information to Customers, Fleet Managers, and Dealer’s for service with Trouble calls. - Document issues and status through the Sales Force Platform. - Communicate noted issues to Customers through the Sales Force Platform. Interaction with team : - High level of interaction across multiple teams is expected. Team Structure - Manager, Team lead, Team Work environment : Office Education & Experience Required : - Years of experience : 5+ yrs. working on machinery such as combustion engines, hydraulic systems, or pneumatic devices. Or - 5+ yrs. working with analytical data, utilizing quantitative analysis, preferably in data science, or engineering. - Degree requirement : High School Diploma, GED or Equivalent Top 3 Skills - Data Interpretation - Problem Solving - Effective Communication Additional Technical Skills (Required) - Knowledge of engineering principles, internal combustion engine and operational practices, control system logic, driven equipment, and processes - Working knowledge and mechanical skill set including the use of hand tools, measuring tools. - Knowledge of products. - Ability to collaborate with different teams. - Strong analytical skills. Soft Skills (Required) - Strong Corporate behavior as this role is customer facing. - Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. - Ability to work independently and manage one’s time. - Knowledge of computer software, such as Visual Basic, Java, SQL, etc.
Science • Houston, TX, US