Guest Advocate (Cashier or Front of Store Attendant / Cart Attendant) (T1472)

Guest Advocate

Starting hourly rate : $19.50 USD per hour

All about Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

All about service and engagement

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness.

Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target

We believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience :

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings, and services

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities :

What we are looking for

This may be the right job for you if :

The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go : communicating effectively, including using positive language and attentive to guests needs; welcoming and helpful attitude toward guests and other team members; attention to detail while prioritizing tasks; willingness to educate guests and engage around products and services; ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed; work both independently and with a team; capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect : accurately handle checkout operations, transactions, and support cash office operations as needed; scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others; flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt attendance necessary; ability to remain mobile for the duration of a scheduled shift (shift length may vary); capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.