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Labor Relations Consultant (HR Office of Employee & Labor Relations)
Labor Relations Consultant (HR Office of Employee & Labor Relations)InsideHigherEd • Baltimore, Maryland, United States
Labor Relations Consultant (HR Office of Employee & Labor Relations)

Labor Relations Consultant (HR Office of Employee & Labor Relations)

InsideHigherEd • Baltimore, Maryland, United States
3 hours ago
Job type
  • Full-time
Job description

We are seeking a Labor Relations Consultant in the Human Resources Office of Employee and Labor Relations. This position will report, to the Director of Employee Relations and Labor Relations (ER / LR). This position will provide a wide range of labor relations guidance to management and ensure compliance with Collective Bargaining Agreements and JHU policies and procedures.

Specific Duties & Responsibilities

Employee and Labor Relations / Administration

  • Provide advice and guidance to all levels of management on labor issues to resolve issues consistent with the relevant CBA and JHU policies and procedures.
  • Assist management and supervisors in conducting internal investigations into workplace disputes, CBA violations, policy violations, etc., ensuring investigations are fair and impartial and provide guidance on post investigation recommendations that are the most effective and are implemented to mitigate risk to JHU.
  • Advise supervisors, managers, and administrators on disciplinary matters. Review disciplinary actions and make sound recommendations to management.
  • Manage the grievance process, including fact finding, reviewing evidence, serving as hearing officer, and rendering written decisions consistent with the terms of the applicable CBA and participating in arbitrations and settlements, where appropriate.
  • Mediate and resolve a high volume of day-to-day labor and employment conflicts or issues, retrieve and maintain appropriate documentation and supporting details for discipline.
  • Consult with management and staff of all levels to interpret policies and procedures and how they apply to individual employee circumstances.
  • Review JHU policies and CBA to advise management about the appropriate next course of action relative to coaching, formal discipline and / or training.
  • Understand and manage potential risk and escalate as appropriate. In partnership with HR Director(s) and the Provost's office, partner with General Counsel and the Office of Institutional Equity to assess risk.
  • Provide consultative reviews and approval of FMLA correspondence to management relating to employees with ERLR cases with protected LOA and ADA implications. Serve as an advisor to employees and management on employee appeal and grievance issues.
  • Work in partnership with department management regarding appropriate documentation, i.e. disciplinary and performance-based letters i.e. verbal, written warning, suspension and termination, suspension pending investigation, approvals for change of hours or work conditions.

Relationship Management

  • Provide effective active listening and counseling skills. Appreciate the business / organizational perspective during the resolution process when addressing employee or management concerns.
  • Listen to the situation / concern thoroughly to provide a portfolio of recommendations for a timely and effective resolution.
  • Create and present sound action plans with concrete, actionable measures for effecting change in the workplace to address both technical and interpersonal concerns.
  • Provide one-on-one staff and management coaching and guidance to staff, supervisors and managers on performance improvement and balancing responsibilities.
  • Counsel employees and management to provide consultation on University policies procedures, CBA, and work rules. Ensure that staff and management interpret and apply consistently.
  • Recommend ERLR practices to assist in establishing a positive employer / employee relationship and to promote a high level of employee morale and engagement.
  • Training

  • Develop and present trainings on a host of labor relations topics for management to improve understanding of labor relations and promote improved contract administration.
  • Record Keeping

  • Maintain the ERLR database that includes disciplinary actions, appeals, grievances, risk assessments, RFI's, and policy violations.
  • Updates the divisional employee file with accurate documentation such as signed progressive disciplinary letters.
  • Support the development and maintenance of ERLR employee notification and appointment template letters.
  • Other duties as assigned.

    Minimum Qualifications

  • Bachelor's Degree in Human Resources, Management Leadership, Organizational Development, Business Administration, or related field.
  • Five years progressive experience in a professional human resources capacity, including five years of employee and labor relations experience.
  • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma / graduation equivalent, to the extent permitted by the JHU equivalency formula.
  • Preferred Qualifications

  • Knowledge of theory, methods and applications of contemporary employee relations, labor relations, conflict resolution and problem solving, diversity, grievance processes, EEO / AA, FASAP (employee assistance programs), etc.
  • Effective problem-solving skills to analyze issues and create appropriate action plans. Ability to work with highly diverse populations, at all levels of the institution.
  • Excellent interpersonal and communication skills (written and verbal) required.
  • Must understand the importance of maintaining confidentiality and working with highly sensitive information.
  • Special Knowledge, Skills, and Abilities

  • Knowledge of relevant employment, EEO / AA and other applicable laws and regulations. ERP Experience (such as HR Acuity, SAP, etc.) desired.
  • Ability to compile and effectively manage data.
  • Understanding of the principles of service excellence and customer service and the ability to apply them in a demanding environment.
  • Technical qualifications or specialized certifications

  • PHR or SPHR certification preferred.
  • Classified Title : Labor Relations Specialist

    Role / Level / Range : ATP / 04 / PD

    Starting Salary Range : $62,900 - $110,100 Annually (Commensurate w / exp.)

    Employee group : Full Time

    Schedule : M-F / 8 : 30-5 : 00

    FLSA Status : Exempt

    Location : Hybrid / Eastern High Campus

    Department name : Employee and Labor Relations

    Personnel area : University Administration

    Total Rewards

    The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education / training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here : https : / / hr.jhu.edu / benefits-worklife / .

    Education and Experience Equivalency

    Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines : JHU Equivalency Formula : 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education / experience required for the respective job.

    Applicants Completing Studies

    Applicants who do not meet the posted requirements but are completing their final academic semester / quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

    Background Checks

    The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

    Diversity and Inclusion

    The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

    Equal Opportunity Employer

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    EEO is the Law

    https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

    Accommodation Information

    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https : / / accessibility.jhu.edu / .

    Vaccine Requirements

    Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

    The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

    The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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