Technical Support Advisor - Work from HomeVXI Global Solutions • None, PA, United States
Technical Support Advisor - Work from Home
VXI Global Solutions • None, PA, United States
6 hours ago
Job type
- Full-time
Job descriptionDiagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions. Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals. Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting. Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. Open to feedback and coaching, with a drive to continuously improve and excel. Proven experience in customer support or technical assistance , ideally in a call center setting. Strong verbal and written communication skills. Problem-solving abilities with a flexible, adaptable approach to challenges. Confidence in navigating multiple software tools and systems to resolve issues. A self-motivated attitude with effective time management skills. $17.31 per hour, with opportunities for performance-based incentives. Full health insurance package, including medical, dental, and vision coverage. $25 / month per line for unlimited phone, text, and data (restrictions may apply). Paid training to set you up for success. Career advancement opportunities with a globally renowned leader in technology innovation. Earn ongoing bonuses for referring new employees through our Referral for Life Program. Thrive in a dynamic virtual work environment with a team that's dedicated to your success. Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. Private Workspace : A quiet, dedicated workspace with no distractions. Ergonomics : A comfortable desk setup with all necessary equipment. Internet : A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet Connection : Must be hardwired; Wi-Fi is not acceptable.
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Join Us as a Technical Support Advisor!
Location : Remote Call Center
Join Us as a Technical Support Advisor!
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!
What You'll Be Doing :
Customer Service Excellence :
- Handle customer inquiries via phone, delivering tailored solutions to technical issues.
- Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting :
Adaptability in Communication :
Team Collaboration :
What We're Looking For :
Customer Service Focus :
Technical Enthusiasm :
Resilience Under Pressure :
Learning & Growth Mindset :
What You Bring :
What You'll Get : Competitive Pay :
Comprehensive Benefits :
Cell Phone Perks :
Training and Growth :
Referral Bonuses :
Supportive, Inclusive Environment :
Remote Work Requirements
Why You'll Love Working Here :
At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.
Ready to Take the Next Step?
Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Create a job alert for this search
Technical Support • None, PA, United States
Related jobs
LOCAL to Centre County PA Candidates Only – No Relocation Allowed.Candidate is responsible for travel cost to report on-site.
All remote work muse be completed in the United States.Candidate must wo...Show more
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks.
This is an easy-to-learn role with full training and ongoing support.No pr...Show more
Financial Advisor is responsible for the development of new business on the financial services platform and maintaining relationships with numerous sources of new business including company officia...Show more
Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more 
ABOUT The success and safety of every mission depend on getting needed supplies, materials, and equipment at a moment’s notice.
The service members of the Purchasing, Supply & Logistics community ma...Show more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more 
If you want to be appreciated, come to BAYADA : .BAYADA Home Health Care is looking for Nurses who have a passion for home care to join our team.
We believe our clients and their families deserve the ...Show more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more 
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.
Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more 
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy.
Information Professionals who oversee the seamless opera...Show more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
A - 5 / 16 - 764156 - Technical Support Specialist
Focused HR Solutions • Bellefonte, Pennsylvania, United States
Full-time
Quick Apply
Last updated: 30+ days ago
Remote AI Task Reviewer – Flexible Hours, No Experience Needed
RLDG • Renovo, Pennsylvania, United States
Remote
Full-time
Last updated: 30+ days ago • Promoted
Financial Advisor
Northwest Bank • Lock Haven, PA, United States
Full-time
Last updated: 30+ days ago • Promoted
Work From Home
Amazon • Mansfield, PA
Remote
Full-time
Last updated: 25 days ago • Promoted
U.S. Border Patrol Agent
U.S. Customs and Border Protection • Galeton, PA, US
Full-time
Last updated: 12 hours ago • Promoted • New!
Online Survey Taker. Earn up to $25 per survey. - Remote
Earn Haus • Mount Eagle, Pennsylvania, US
Remote
Full-time +1
Last updated: 30+ days ago • Promoted
United States Border Patrol Agent
U.S. Customs and Border Protection • Renovo, PA, US
Full-time
Last updated: 12 hours ago • Promoted • New!
Logistics Specialist
Navy • Galeton, PA, United States
Full-time
Last updated: 1 day ago • Promoted
Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives
US Customs and Border Protection • Galeton, PA, United States
Full-time
Last updated: 30+ days ago • Promoted
Border Patrol Agent
U.S. Customs and Border Protection • Renovo, PA, United States
Full-time
Last updated: 30+ days ago • Promoted
Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives
U.S. Customs and Border Protection • Galeton, PA, US
Full-time
Last updated: 12 hours ago • Promoted • New!
LPN, Private Duty
BAYADA Home Health Care • Wellsboro, PA, US
Full-time +1
Last updated: 30+ days ago • Promoted
United States Border Patrol Agent
US Customs and Border Protection • Wellsboro, PA, United States
Full-time
Last updated: 30+ days ago • Promoted
Work From Home
Remote Jobs • Mill Hall, PA
Remote
Full-time
Last updated: 21 days ago • Promoted
Border Patrol Agent
US Customs and Border Protection • Renovo, PA, United States
Full-time
Last updated: 30+ days ago • Promoted
Work from Home
Earn Haus • Slate Run, PA, United States
Remote
Full-time +1
Last updated: 30+ days ago • Promoted
Information Technology Professional (IT Support)
Navy • Blakes, PA, United States
Full-time
Last updated: 20 days ago • Promoted
U.S. Border Patrol Agent
US Customs and Border Protection • Renovo, PA, United States
Full-time
Last updated: 30+ days ago • Promoted