Director, Order Planning and Fulfillment (OPF)

Join The Xylem Team

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Essential Duties / Principal Responsibilities

Order Planning and Fulfillment + Order Planning and Coordination :

• Lead the planning and operations forecasting of customer orders, ensuring timely and accurate order fulfillment.
• Communicate and hold contract manufacturers accountable for meeting cost, quality, and delivery performance targets through regular performance reviews, issue resolution, and continuous improvement initiatives.
• Collaborate with sales, inventory, procurement, and production teams to align on order demand and capacity.
• Develop and implement strategies for efficient order scheduling and prioritization.
• Monitor and track order status, identifying potential delays or issues and providing solutions to ensure on-time delivery.
• Drive transport of shipments across sites

Team Leadership and Development :

Process Optimization and Improvement :

Customer Relationship Management :

Inventory Management :

Reporting and Analytics :

Collaboration and Communication :

Key Competencies

Strategic mindset + Problem Solving / Analytical + Materials Management + Logistics + Innovative thinking + Teamwork + Customer Centric leadership + Systems and Solutions

Key Relationships

External : Customers, Contract Manufacturers, Suppliers

Internal : Sales, Operations, Enterprise Operations teams

Qualifications : Education, Experience, Skills, Abilities, License / Certification

Required Qualifications :

Physical Demands

Occasional exposure to shop and field elements

Must be able to lift 25 pounds

Work Environment

Office : Administrative - computer and telephone usage. Operation of basic office equipment and machinery, such as, fax machines, copiers and printers.

Occasional exposure to shop and field elements at municipal and industrial water and wastewater facilities.

Must be able to lift up to 25lbs

Travel requirement :

Domestic and International travel up to 40%

The estimated salary range for this position is $155,000 to $180,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. Xylem does not provide visa sponsorship for this position.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.