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Enterprise Systems Support Analyst

Enterprise Systems Support Analyst

Capgemini Government SolutionsEvendale, OH, US
22 hours ago
Job type
  • Full-time
  • Temporary
Job description

Capgemini Government Solutions (CGS) is seeking an Enterprise Systems Support Analyst to provide sustainment and coordination support for digital engineering tools within a classified environment.  The analyst will support the Digital Engineering Solutions (DES) portfolio, ensuring operational continuity, application stability, and accurate documentation for engineering applications. This role is ideal for professionals who excel at managing recurring tasks, coordinating across technical teams, and maintaining reliability in secure, structured enterprise systems.

Primary Responsibilities

  • Provide Tier-2 / 3 sustainment support for engineering and enterprise applications.
  • Coordinate software updates, configuration syncs, and validation testing for supported systems.
  • Track and document recurring maintenance cycles and version deployments.
  • Maintain change and deployment documentation across internal repositories.
  • Coordinate with deployment teams and system stakeholders to ensure environment stability and compliance.
  • Support audit readiness and environment validation activities.
  • Participate in regular standups and coordination meetings to provide clear operational updates.

Required Qualifications

  • U.S. Citizenship (mandatory) with an active or interim Secret clearance.
  • Bachelor’s degree in Information Systems, Engineering Technology, or related field, or equivalent experience.
  • 3–5 years of experience in enterprise systems sustainment or application support.
  • Experience supporting or using Siemens NX in an engineering or enterprise environment.
  • Experience maintaining documentation within SharePoint, Excel, or other configuration control tools.
  • Working knowledge of ticketing or workflow management systems (e.g., ServiceNow or equivalent).
  • Strong organizational skills with a consistent record of managing recurring deliverables.
  • Preferred Qualifications

  • Experience supporting Digital Engineering Solutions (DES) or similar digital design environments.
  • Exposure to secure, closed-network environments or classified systems.
  • Understanding of model-based engineering workflows and application validation practices.
  • Familiarity with additional digital engineering tools such as FlowSimulator, CADIQ, or Teamcenter.
  • Familiarity with scripting or automation for recurring operational tasks (Python, PowerShell).
  • Effective written and verbal communication skills, with attention to accuracy and clarity.
  • About Capgemini

    Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

    Get The Future You Want | www.capgemini.com

    Disclaimer

    All qualified applicants will be considered for employment based on their skills, and merit.

    Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

    Applicants for employment in the US must have valid work authorization that does not now and / or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

    Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $95k - $110k.

    This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical / dental / vision insurance, 401(k), and any other benefits to eligible employees.

    Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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