Program Manager-Senior and Veteran Services

Job Description

Job Description

Salary : $59,000-$61,000 per year

211PBTC a dedicated and passionate agency committed to improving lives through crisis intervention and by connecting people to health, mental health, and wellness services 24 hours a day every day, seven days a week.

Do you have a passion for leading programs that make a real difference in the lives of older adults and veterans? We are seeking a Program Manager to oversee vital community programs that include : Elder Crisis Outreach, Sunshine Telephone Reassurance, and Veterans Services. In this leadership role, you will guide a dedicated team, build strong community partnerships, and ensure services are delivered with excellence, compassion, and measurable impact.

What You'll Do

• Lead, develop, and evaluate programs to ensure they align with our mission and achieve meaningful outcomes.
• Supervise and coach staff, providing training, feedback, and performance evaluations to support growth and accountability.
• Oversee workflow management and scheduling to ensure consistent, timely services for clients.
• Champion data collection, integrity, and timely reporting to leadership and funders.
• Manage program budgets, ensuring efficient use of resources in compliance with funder requirements.
• Drive outreach efforts to expand awareness, referrals, and participation among older adults and veterans.
• Build and maintain strong relationships with community partners, funders, and stakeholders; seek out new opportunities for collaboration.
• Represent the agency at community events, meetings, and forums as a visible ambassador of our mission.
• Ensure full compliance with contracts, policies, and reporting standards

What We're Looking For

Why Join Us?

At 211, you'll find more than a job - you'll find purpose.

We offer :

If you're ready to make a lasting impact in the lives of older adults and veterans, we'd love to hear from you. Apply today and join us in delivering hope, help, and connection.

211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. The agency cultivates a caring and dynamic team to serve Palm Beach County and the Treasure Coast (five counties). Additional partners provided funding to support a quality, centralized access point for health, and human services information and crisis services. 2-1-1 was designated nationally by the FCC for information and referral purposes, and it became the telephone number for the agency's helpline.

Benefits :