Night Support Specialist - Family Shelter

Job Description

Job Description

Job Title : Night Support Specialist – Family Shelter

Reports To : Program Supervisor – Family Shelter

Location : Gresham, Oregon

Full-Time | 40 hours / week | Salary Range : $25 / hr – $27 / hr (DOE) | Benefits Included

Night shift : 10pm-8am (4 days a week). Days of week vary and dependent on schedule.

About Just Compassion

Just Compassion of East Washington County is a community-centered nonprofit dedicated to addressing the needs of unhoused individuals by building relationships and working toward long-term housing stability. We operate with a low-barrier, housing-first approach, ensuring equitable access to services for all individuals.

Position Summary

The Night Support Specialist ensures the safety, stability, and well-being of families residing in Just Compassion’s 50-unit family shelter during overnight hours (10 : 00 p.m.–8 : 00 a.m.). This position provides on-site support, monitors the facility, and assists guests with immediate needs in a calm, trauma-informed, and professional manner.

The Night Support Specialist also plays a key role in maintaining a safe, welcoming, and consistent environment, completing nightly reports, and ensuring effective communication between shifts. This position requires sound judgment, empathy, and reliability in responding to participant and facility needs overnight.

Essential Duties and Responsibilities

Overnight Operations and Facility Oversight

• Monitor the shelter environment to ensure safety, cleanliness, and adherence to shelter guidelines.
• Conduct regular walkthroughs of common areas, units, and grounds throughout the night.
• Respond promptly to participant requests, emergencies, or disturbances in a calm, professional, and trauma-informed manner.
• Prepare and serve late-evening or early-morning meals and assist with morning readiness tasks.
• Document nightly activities, incidents, and maintenance needs for the day shift.
• Support the transition between overnight and day staff by providing clear, detailed hand-off reports.

Participant Support

Safety and Crisis Response

Collaboration and Communication

Documentation and Compliance

Qualifications

Required :

Preferred :

Work Environment

Physical Requirements

Why Join Just Compassion?

Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin, or service in the uniformed services.

E04JI800ad0m407v20f