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Customer Service Representative

Customer Service Representative

JP McHale Pest ManagementBuchanan, NY, US
30+ days ago
Job type
  • Full-time
Job description

Call Center - Customer Service Representative

Location : Buchanan, NY (On-site. No remote or hybrid work.)

Pay Range : $21 - $23 / hr (depending on experience) JP McHale Pest Management LLC, an Anticimex Company, is a top professional pest control company.

Qualifications for Call Center Representative :

  • Exceptional customer service and phone skills
  • Excellent communication skills
  • Ability to multitask in a fast-paced call center environment.
  • Strong attention to detail with problem-solving capabilities
  • Strong listening skills
  • Ability to achieve our call center goals.
  • Proficient at typing & comfortable with computers

Responsibilities of the Call Center Representative :

  • Answer inbound customer calls in a fast-paced environment.
  • Empathize & understand customer's urgent need for service.
  • Create Tickets and Schedule the customer's appointment.
  • Answer customer questions and provide service information.
  • Communicate with customers via chat or email.
  • Coordinate and communicate with other internal departments.
  • Be prepared to complete other duties delegated on an as-needed basis.
  • No Pest Control Experience Needed- We will train you!

    • Benefits- Enrollment Eligibility Begins the 1st Month Following the Date of Hire

  • Paid Holidays
  • Paid Sick Time & Vacation
  • Dental Insurance
  • Vision Insurance
  • Medical Insurance
  • 401 (k) Matching

    • At Anticimex, we are driven by our Purpose : To Prevent and Protect. Join us in transforming the world into a healthier, safer place through innovative and sustainable pest control solutions.

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    Customer Service Representative • Buchanan, NY, US