Data and Evaluation Administrator

At TASC (Treatment Alternatives for Safe Communities), our mission is to build a healthier, safer, more just society. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through the use of SPECIALIZED CASE MANAGEMENT™, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety, and justice are synonymous with hope. We are TASC!

We are currently looking for full-time - Data and Evaluation Administrator

Starting at $50,000 - $55,000 contingent upon experience, education, etc.

POSITION SUMMARY :

The Data and Evaluation Administrator is passionate about utilizing data to support criminal justice reforms and ensure quality services are provided to clients involved in the criminal legal system. This position plays a key role in supporting TASC's implementation of Pre-Trial Success Act (PSA) services, called Connections : Voluntary Community Support Program (C : VCSP). C : VCSP assists clients within the pretrial services system who have identified needs for behavioral health and recovery support services, including comprehensive screening and assessments for substance use disorders, connecting clients to treatment programs, monitoring their progress, and providing critical support services. The Data and Evaluation Administrator is responsible for overseeing data entry and quality, identifying data gaps and inconsistencies, and supporting data needs and requests both internally and externally. This individual will work collaboratively with cross-functional teams and respond swiftly to requests for data reports, visualizations, and presentations. This position plays a key role in data and implementation studies. The Data and Evaluation Administrator will work closely with TASC staff-operations, development, quality, compliance, and outreach-and external stakeholders to ensure quality documentation and proactively identify areas of improvement. The Data and Evaluation Administrator reports to the Director of Performance and Quality Improvement.

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES :

• Collaborate with system partners starting in Cook and Will Counties and continuing in jurisdictions throughout Illinois to integrate court clerk and other tracking systems and / or their data with TASC's CMR; create bridges between siloed data sources and systems.
• Develop and implement systems of interoperability between TASC's CMR, Twilio, and other platforms as needed.
• Work with the implementation team on the customization of new CRM software to ensure adequate mapping and data collection for pre-trial programming.
• Provide ongoing feedback on potential improvements in CRM architecture and management to ensure appropriate data collection and analysis.
• Manage / oversee all aspects of record-keeping for clients, including collection, digitization, and filing client records.
• Supervise C : VCSP Data Coordinators.
• Assist with initial and ongoing training of staff in data entry and continual quality improvements.
• Work with project / program leadership to ensure data gaps and inconsistencies are reconciled on a regular basis
• Assist in the optimization of operational processes and systems to ensure efficiency and high-quality delivery of the C : VCSP model data infrastructure in collaboration with funders, PQI, and Operations.
• Support PQI, directors, and finance in the management of funding and account expenditures as they relate to program administration
• Support TASC leadership and program partners in developing and presenting regular updates on program outcomes and utilizing data to inform best practices, mitigation strategies, and client support / advocacy.
• Serve as the lead for Data Coordinators in managing administrative tasks, including tracking inventory and ordering & receipt of new supplies.
• Generate alternative solutions to address client needs and work challenges.
• Crosstrain and, when needed, fill in for other project roles.
• Attend all trainings as required for agency and professional development.
• Monitor the quality and timeliness of client data entered into CRM and review regularly to meet performance goals and improve program quality for clients.
• Review C : VCSP files, creating reports and corrective action requirements for each file.
• Create and present a summary report at monthly Audit Subcommittee meetings.
• Work with program staff on corrective actions.
• Conduct regular audits of data and reports to ensure quality and accuracy
• Develop C : VCSP Key Performance Indicators (KPIs) in collaboration with the Director of PQI; calculate and summarize KPIs monthly; identify and suggest data-informed areas for growth and project development.
• Ensure that metrics on client outcomes and staff efforts are collected and reported to TASC leadership and other program stakeholders on a regular basis or as requested.
• Work with the Director of PQI and other agency staff to design performance tracking and reporting tools.
• Reviews discrepancies in data entered, requests clarification or advises supervisor of issues related to challenge in accordance with agency procedures.

EDUCATION AND EXPERIENCE :

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibilities.

Position Type and Expected Hours of Work

Our benefits package includes :

The agency currently offers hybrid work schedules that combine in-office and remote work. Employees are required to report to the work site three days per week, with the option to work from home to two days remotely after 60 days of employment contingent upon job duties.

If you are interested in this position, please visit the TASC website at www.tasc.org and submit

your application online.

TASC is an Equal Opportunity Employer and a Drug-Free workplace. The agency does not discriminate based on race, color, religion, sex, national origin, age disability, veteran or military status, or any other protected status in accordance with federal and state law.