Job Description
Job Description
Ivory Pines Cleaning was born from a cleaner’s journey, our mission is to protect the health of cleaners, families, and their pets by using only eco-friendly products — while delivering the kind of detailed, caring service that sets a new standard in our industry.
The Role
The House Cleaning Lead is someone who sets the pace and raises the standard for what great cleaning looks like. You’ll be trusted to lead by example — showing professionalism with clients, delivering spotless work with consistency, and taking full ownership of your responsibilities.
This isn’t just about cleaning — it’s about becoming the person clients look forward to seeing, the one who ensures our promise of health, safety, and excellence is delivered every single day. You’ll also be supported with training, feedback, and our Tell Us Your Dreams program to ensure your personal and professional goals are achieved along the way.
What's in it for Me?
Our Promise to You as a Cleaner
At Ivory Pines, you’re not just “another cleaner.” You’re part of a mission :
Salary
You will start with a base salary of $3,000 / month, plus additional commissions, bonuses, and tips.
We are an Equal opportunity workspace with fairness & transparency in Promotions across the Organization.
Salary paid bi-weekly in calculation of Base + Commissions + Bonuses made on the 1st and the 15th of the month.
Schedule
Benefits
Work Environment
"Tell Us Your Dreams" Program
At Ivory Pines, we believe every team member deserves more than just a job — they deserve the chance to grow and pursue what truly matters to them. That’s why we created our “Tell Us Your Dreams” program, a dedicated space where you can share your goals, whether personal or professional, and know that they will be heard and supported.
Each month, we take time to listen, plan, and work with you on your path forward. Through regular feedback, ongoing training, and continuous opportunities to develop, we make sure you have the tools and encouragement to progress. Your dreams are important to us, and we are committed to helping you achieve them while building a career you can be proud of.
As you continue on this path to help us achieve our mission, we want to ensure we help you achieve your dreams too.
Culture
Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great Culture.
Unimpeachable Character
Be the type of person others are proud to welcome into their homes and lives. Professional, respectful, empathetic, and positive — someone whose presence builds trust, comfort, and long-lasting relationships.
Standard Setters
Do work so reliable and precise that it becomes the definition of excellence. Through punctuality, attention to detail, and consistency, raise the bar so high that your effort becomes the benchmark everyone else follows.
Extreme Ownership
Take full responsibility for outcomes — no excuses, no blame. See every challenge as yours to solve, embrace feedback as fuel for growth, and hold yourself accountable to delivering results that stand on their own.
What Success Looks LikeResponsibilities
Results
What We Look For
Must-Haves (Required)
Nice-to-Haves (Not Required)
Powered by JazzHR
Yk3L7WWvQp
House Cleaning • Raleigh, NC, US