Director, Sales

Overview

Job Title : Director, Sales

Classification : Exempt

Reports to : Chief Sales Officer

Location : Hybrid-Washington DC, US-based

Target OTE : OTE range of $200,000 to $250,000.

About The Opportunity

ChurnZero is looking for a high-impact Sales Director to join our GTM leadership team during a pivotal phase of strategic transformation. As the recognized leader in Customer Success software, we help SaaS companies drive customer-led growth—retention, expansion, and efficiency—at scale. Our next chapter is defined by AI-powered product innovation, segment-specific sales motions, and a bold vision to modernize how customer platforms are sold. We’re now building the team that will take us from established category leader to breakout growth engine—and this role is central to that mission. This is a rare opportunity for a builder : someone who thrives on developing people, driving outbound discipline, and leading go-to-market teams through inflection points. You’ll inherit a team of AEs and be tasked with scaling performance through structure, rigor, and world-class coaching.

What You’ll Own

• Full leadership of a high-potential AE team aligned to a defined market segment (Enterprise or Commercial)
• Build and instill a proactive pipeline culture, transforming how we prospect, engage, and convert across the funnel
• Own the team’s forecast accuracy, outbound execution, and quota attainment through a disciplined sales operating rhythm
• Coach with purpose : elevate rep performance in discovery, multithreading, competitive selling, and closing
• Partner cross-functionally with RevOps, Enablement, Marketing, and Product to align strategy and execution
• Recruit and onboard new talent as the team scales, with a sharp eye for potential and culture fit

What You’ll Bring

Why Now

Preferred Experience

#J-18808-Ljbffr