Talent.com
Team Leader

Team Leader

H&R BlockFife, WA, US
19 days ago
Job type
  • Full-time
Job description

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Team Leader Role

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

Ideal Candidate Skills

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What You'll Bring To The Team

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range : $15.00 - $65.00 / Hr.

    Sponsored Job #17970

    Create a job alert for this search

    Team Leader • Fife, WA, US

    Related jobs
    Shift Leader

    Shift Leader

    Panda Restaurant GroupLynnwood, WA, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show moreLast updated: 30+ days ago
    • Promoted
    Service Center Team Lead

    Service Center Team Lead

    Echo Global LogisticsTacoma, WA, United States
    Full-time
    Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and.We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationw...Show moreLast updated: 30+ days ago
    • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R BlockSeattle, WA, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    Shift leader (07196) - 9610 17th Avenue SW

    Shift leader (07196) - 9610 17th Avenue SW

    Domino's PizzaSeattle, WA, US
    Full-time
    Team Pizza 4P Domino's offers a positive and collaborative work environment with lots of growth potential.We are looking for individuals who walk into a situation and immediately pitch in.Someone w...Show moreLast updated: 9 hours ago
    • Promoted
    • New!
    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    Free Cash by AlmediaPrairie Ridge, WA, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show moreLast updated: less than 1 hour ago
    • Promoted
    Multi-Unit Team Leader Hrly

    Multi-Unit Team Leader Hrly

    Seattle StaffingSeattle, WA, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 16 days ago
    Team Manager

    Team Manager

    PaneraRedmond, WA, US
    Full-time
    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes.Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    AP Team Lead

    AP Team Lead

    WalmartFederal Way, WA, United States
    Full-time +1
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensat...Show moreLast updated: 11 hours ago
    • Promoted
    Autonomous Systems Software Team Lead

    Autonomous Systems Software Team Lead

    Leidos IncPoulsbo, WA, United States
    Full-time
    Autonomous Systems Software Lead.These programs advance the state of the art in autonomous maritime operations and directly support national-level defense priorities across multiple Department of D...Show moreLast updated: 29 days ago
    • Promoted
    Organizational Leadership & Technical Management Adjunct Faculty

    Organizational Leadership & Technical Management Adjunct Faculty

    InsideHigherEdBremerton, Washington State, United States
    Full-time +1
    Organizational Leadership & Technical Management Adjunct Faculty.Business & Information Technology.Dean of Business & Information Technology. Olympic College is recruiting adjunct faculty to teach i...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    H&R BlockSeattle, WA, US
    Full-time
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 19 days ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R BlockBothell, WA, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 19 days ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    Seattle StaffingSeattle, WA, US
    Full-time +1
    H&R Block Associate Team Leader.At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communi...Show moreLast updated: 16 days ago
    • Promoted
    Team Leader, Design & Trade

    Team Leader, Design & Trade

    Seattle StaffingSeattle, WA, US
    Full-time +1
    We inspire purpose-filled living that brings joy to the modern home.With a team of more than 8,000 associates spanning 130 store and distribution locations across the U. Canada, we achieve together,...Show moreLast updated: 16 days ago
    • Promoted
    Remote Job $790 / wk - Hiring Focus Group Panelists

    Remote Job $790 / wk - Hiring Focus Group Panelists

    MaxionPrairie Ridge, WA, US
    Remote
    Full-time +2
    Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require ....Show moreLast updated: 16 days ago
    • Promoted
    Team Lead

    Team Lead

    Tempur SealyBellevue, WA, United States
    Full-time
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...Show moreLast updated: 30+ days ago
    • Promoted
    Client Director Team Lead, GTS

    Client Director Team Lead, GTS

    GartnerSeattle, WA, United States
    Full-time
    The Client Director, Team Lead role is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue gen...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Insomnia CookiesSeattle, WA, United States
    Part-time
    Brooklyn Ave NE Unit MR-2 Seattle, WA 98105!.Shift Lead, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of busi...Show moreLast updated: 30+ days ago