Quality Improvement Specialist

Quality Improvement Specialist

We are recruiting for a Quality Improvement Specialist to join our corporate office in Fresno, CA.

The Quality Improvement Specialist provides clerical and data support for UHC's quality improvement program. This position serves in assisting in both clerical and analytical functions of the department. This position is expected to assist with general audits, collect data, perform analysis and generate reports. The Quality Improvement Specialist is expected to be able to effectively communicate outcomes and results along with designing and creating dynamic presentation materials. They are responsible for coordination of meetings, record-keeping, and tracking of improvement initiatives.

Responsibilities

This position provides support to the Quality Improvement Department by :

• Interprets performance improvement data from an organizational standard perspective and explain it to staff and management personnel.
• Coordinate, tabulate and analyze performance improvement data from a clinical perspective. Prepare and distribute performance reports to Quality Improvement Committees. These include but are not limited to : Patient Satisfaction, Employee Satisfaction, Provider Chart Audits (e.g., Medical and Dental), United Health Center Quality Measures (Uniform Data System).
• Assist in educating and training UHC staff on the quality improvement plan and UHC's quality patient measures.
• Responsible for provider tracking and enrollments into quality programs
• Coordination and record keeping of Quality Improvement Committee meetings.
• Assist in general clerical / office duties associated with the department.
• Responsible for the reporting and analysis of specific health center projects.

Performance Area 1 : Quality Improvement Activities : Works with the Quality Improvement Manager to develop a strategy for continuous improvement of UHC's service delivery and operations, to include development and monitoring of performance methods and measures.

Qualifications

Qualification Requirements :

License / Certification :

Prior Experience :

Skills :

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $23.10 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes :