Health Unit Coordinator-Emergency Department

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission : the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Primary Purpose

Coordinates clerical activities and supports patient services utilizing clinical information systems to ensure accurate preparation and processing of patient documents, verify status information and confirm communications for doctors, nurses, patients, and family members to ensure effective operations of the unit.

Shift : 7 : 00 AM-7 : 00 PM

Education

• High School Diploma or equivalent.

Experience

Certification / Registration / Licensure

Skills or Special Abilities

Responsibilities

1.Transcribes, prioritizes, processes, and communicates all orders to support patient services.

2.Admits, transfers and discharges patients by creating charts, checking rooms and receiving, logging, and storing patient valuables and nonvaluables to facilitate the administration of patient services.

3.Prepares and processes hardcopy and computerized patient files by entering, sorting, and updating information to ensure that accurate and complete records are maintained for each patient.

4.Coordinates special procedures by processing legal paperwork, X-rays and test data to appropriate sources to ensure the timely delivery of essential materials. May arrange follow-up appointments for patients to facilitate the continuation of needed care.

5.Orders and picks-up / delivers medical supplies, non-medical supplies, laboratory requisitions, and other items, while adhering to established standards to respond to, and expedite routine requests.

6.Acts as the primary contact for the unit, while assisting and responding to information requests from doctors, nurses, patients, patient families and others to effectively service unit staff and customers by providing a permanent information resource within the unit.

7.Monitors and maintains the environment of care as required by management. Assignments may include cleaning and monitoring of refrigerators, organization of nurses station and MD areas, cleaning of phones and keyboards.

8.Monitors and maintains the patient room including cleaning of white boards, stripping linens after patient discharge, ensuring privacy curtains and window shades are clean and in working order, assessing and notifying appropriate personnel of cleaning or repair needs.

9.Assists with safety monitors which may include but are not limited to checking patient ID and allergy bands, checking to ensure fall precaution prompts are in place (armband, signage, chart stickers) and performing baby watch in the WISH units.

10.Assists with charge entry or charge entry audits. Ensures accurate charge capture or professional billing as required by unit.

11.Serves as patient advocate by responding to patient comfort needs such as providing blankets, ice water, passing meal trays, and notifying nurses of other patient needs.

12.Transports patients to other departments or for discharge if transportation department is not available.

13.Assists in the training of employees to provide instruction on unit-specific operations.

14.Performs other work as requested that is reasonably related to the employee’s position, qualifications, and competencies.

Job Accountabilities

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.