Duration : 12 months contract with possible extension
Pay range : $30.00 - $37.41 / hr on w2 (all inclusive)
What schedule is the candidate required to work : 8x5's
- NOTE : Please make sure to focus when screening candidates that they have demonstratable excel skills they MUST be able to demonstrate and perform excel processes
High Level Project Overview :
Help with billing inquiries and payment processing, research, database review / updates, permit creation, and general data entryTop Required Skills :
Analytical (Excel, Power BI, and accounting)Demonstratable Excel skills - to include a good base in data entry but must be able to use Excel lookup tables, indexing, and scripts.Notethey will need to demonstrate the skills in the interviewCustomer service skills to include - billing related and strong communication skills with both internal partners and external clients. Will need the ability to interact with a variety of personalities in a professional manner.Strong communication, customer service and team skills are critical.What soft skill requirements do you have (team fit and personality requirements)?
Strong communication skills both verbal and writtenAbility to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teamsNice to Have Skills :
Programming (SQL, API, DAX)Utility industry backgroundRequired Years of Experience : 3+
Education :
Minimum of High School Diploma or Equivalency RequiredAre there any specific companies / industries you’d like to see in the candidate’s experience?
Electric utilitiesTelecommunicationsCredit card servicesCall center (customer service)Will this candidate be dealing with Private Personal Information (PPI), Company Sensitive Information, or Credit Sensitive Information? Yes
Preferred Interview Process Overview (High level) : Teams –Camera On