Director of Operations

Job Description

Job Description

For over 35 years, Grill Works has taken pride in crafting the finest quality wood flooring accessories and products. With a strong reputation for craftsmanship, precision, and customer service, we continue to grow as a trusted leader in our industry. We’re now seeking an experienced, hands-on Director of Operations to oversee our production facilities and lead a team of approximately 40 employees.

Position Overview

The Director of Operations will be responsible for all aspects of manufacturing operations, including production, engineering, maintenance, safety, and process improvement. This leader will drive operational excellence through continuous improvement initiatives, strong team leadership, and strategic investment planning. The ideal candidate combines technical acumen with strong business leadership and a passion for creating efficient, high-quality manufacturing systems.

Key Responsibilities

• Oversee daily plant operations, ensuring safe, efficient, and high-quality production of all Grill Works products.
• Lead and develop a team of employees across production, maintenance, and support functions.
• Implement process improvements to increase productivity, reduce waste, and enhance product quality.
• Evaluate and manage large capital expenditure projects, including equipment purchases, upgrades, and facility enhancements.
• Troubleshoot production and machinery issues; partner with maintenance and engineering teams to ensure minimal downtime.
• Optimize use of ERP and other digital tools to drive operational visibility, forecasting accuracy, and inventory control.
• Collaborate with leadership on strategic initiatives including capacity planning, workflow design, and cost management.
• Develop and track performance metrics (KPIs) related to safety, quality, delivery, and efficiency.
• Foster a culture of accountability, teamwork, and continuous improvement throughout the plant.

Qualifications

Why Grill Works

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.