Patient Services Ambassador
Location
US-MA-Fall River
ID
2025-43354
Schedule
Regular Part-Time
Remote
No
Department
C-FN Patient Services
Overview
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!
We are searching for a talented Patient Services Ambassador
Hours : 8hrs
Shift : Evening shift, 3 : 30pm - 7 : 30pm; 4 : 00pm - 8 : 00pm as needed with every other weekend; Annual holiday rotation
Location : Charlton Memorial Hospital - Fall River, MA
A career at Southcoast Health offers you :
A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Position reports to the Manager Patient Services or designee, Perform a variety of duties in ensuring customer and patient satisfaction. Ensures as directed that patient meal selections are as close to mealtime as possible. Adjust selections to diet restrictions WITH the patient. Update and correct patient-selected menus with patient knowledge only. Responsible to use menu correction guide utilizing as a resource assigned dietitian to avoid serious errors in menu correction. Must be able to describe ingredients and features of all menu items. Perform data entry of patient food preferences into the Patient Services Software Platform. Performs duties using the EPIC Platform as needed and or directed. Performs other reasonable duties as assigned
Qualifications
Compensation : Pay rate will be determined based on level of experience.
Pay Range
USD $15.78 - USD $22.22 / Hr.
Rotation Schedule Requirement
Every other weekend; Annual holiday rotation
Patient Ambassador • Fall River, MA, United States