Talent.com
IT Support Engineer

IT Support Engineer

AmpriusFremont, CA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Title : IT Support Engineer

Reports to : CTO

Job Type : Exempt, Full-time

Locations : Fremont, CA (On-site)

Company Description

Amprius Technologies is a leading manufacturer of high-energy and high-capacity lithium-ion batteries, producing the industry’s highest energy density cells. We develop, design, and manufacture high-performance lithium-ion cells for advanced applications. We have invented and perfected a 100% silicon anode that enables the highest energy density cell commercially available in the industry. For more information, visit the company website at https : / / amprius.com / about /

  • This position is for direct applicants only. Third-party recruiters are respectfully requested to not submit candidates.

Summary

The IT Support Engineer will be responsible for the organization’s IT systems and infrastructure. This includes hardware, software, networks, and security, ensuring smooth and efficient operation of technology. You will be involved in providing technical support, troubleshooting issues, and contribute to the overall technology strategy. You will be responsible for managing lifecycle of IT assets, user accounts, and access permissions.

If you are passionate about IT infrastructure and enjoy complex technical challenges, we invite you to apply for the position. For more information about the company, visit  https : / / amprius.com /

Responsibilities and Duties

  • Monitor and maintain IT infrastructure, including server uptime, network speed, and security protocols.
  • Install and set up new computer systems, servers, workstations, applications, and other equipment based on company needs.
  • Manage lifecycle of IT assets, including purchasing, configuring, and distributing technology equipment such as laptops, desktops, printers.
  • Liaise with vendors and service providers to manage software licenses, hardware procurement, and service delivery.
  • Ensure regular backup and recovery of critical business data, setting up disaster recovery protocol when necessary.
  • Implement software updates, patches, and security fixes to protect systems from vulnerabilities.
  • Perform regular diagnostics and troubleshooting to identify and fix system errors and inefficiencies.
  • Responsible for user provisioning by granting and revoking appropriate access rights and permissions based on roles and responsibilities. Communicating effectively with internal teams (HR, security, vendors), regarding provisioning requests and status updates.
  • Ensure all provisioning activities are compliant with company policies, industry regulations, and security best practices.
  • Documentation of configuration and procedures for all provisioning activities to maintain accurate records and support auditing and compliance requirement.
  • Manage employee training program for Cyber Security and other needs.
  • Provide technical IT support to staff and resolve IT-related issues quickly and efficiently.
  • Requirements

  • Familiarity with network management concepts and provisioning systems.
  • Strong understanding of identity and access management (IAM) principles and tools. Active Directory and Domain Controller Administration. Experience with Google Workspace and MS Office.
  • Project management skills, especially in IT infrastructure projects.
  • Experience writing and maintaining SOP.
  • Strong attention to detail, analytical, and problem-solving abilities.
  • Effective planning, organizational, and time management skills, especially managing time-sensitive tasks.
  • Self-starter able to work independently.
  • Excellent communication skills to interact effectively with non-technical team members.
  • Adhere to the company's safety protocol and policies.
  • Education & Experience

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
  • 3-5 years of experience in IT support, system / network administration.
  • 1+ year of experience in IT provisioning (preferably in a public company).
  • Knowledge of data protection operations and laws (GDPR) preferred.
  • Physical Demands & Work Location :

  • Fremont, CA : This is an on-site job. Reliable commute or planning to relocate before starting work is required.
  • Be able to lift and / or move objects up to 25 pounds.
  • May be required to stand, sit, squat, bend, kneel, twist, crawl, reach, lift, balance, push, and pull.
  • May need to wear personal protective equipment (PPE) including, but not limited to, a lab coat, gloves, safety glasses, face mask, respirator and safety shoes.
  • Work performed in an office environment and requires ability to operate standard office equipment and keyboards.
  • Benefits

  • Comprehensive compensation package includes base salary + generous RSUs. Salary range for this role is $116,000 - $132,000 annually. Base salary will be determined based on knowledge, experience, and education.
  • Health benefits include medical, dental, vision coverage. Medical options available for both HMO and PPO plans with Kaiser and United Healthcare. Medical plan available that are 100% covered by employer.
  • Employer-funded Health Reimbursement Account (HRA). HSA compatible Medical Plan, FSA options.
  • Life and AD&D, Short & Long-term Disability, Employee Assistance Program, Mental Health support.
  • Voluntary Coverage Package to support your wellness goals.
  • Pet Health Insurance (Dogs & Cats)
  • Traditional and Roth 401(k). No match.
  • Generous Vacation Leave starting with 3 weeks of annual accrual. 10 paid holidays. Sick time off.
  • Cell phone reimbursement for $50 / month
  • Amprius Technologies is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expressions, pregnancy, age, national origin, disability status, genetic information (GINA), protected veteran status, or any characteristic protected by law. The Company’s policy is to recruit, hire, train, promote, and administer all employment-related matters based on an individual’s qualifications, abilities, and efforts without regard to protected status.

    Create a job alert for this search

    It Support Engineer • Fremont, CA, US

    Related jobs
    • Promoted
    Senior Technical Support Engineer

    Senior Technical Support Engineer

    VirtualVocationsOakland, California, United States
    Full-time
    A company is looking for a Senior Technical Support Engineer - Data Security Posture Management (DSPM).Key Responsibilities Serve as the escalation point for high-priority or complex issues, lead...Show moreLast updated: 30+ days ago
    IT Support Engineer

    IT Support Engineer

    DTEX SystemsFremont, CA, US
    Full-time
    Quick Apply
    About DTEX Systems DTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments.At DTEX, our philosop...Show moreLast updated: 1 day ago
    • Promoted
    IT Support Specialist

    IT Support Specialist

    SupermicroSan Jose, CA, United States
    Full-time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show moreLast updated: 30+ days ago
    • Promoted
    IT Support Specialist

    IT Support Specialist

    VirtualVocationsSan Jose, California, United States
    Full-time
    A company is looking for an IT Support Engineer to manage IT operations and support employees in a SaaS-driven technology environment. Key Responsibilities Provide first-line support for IT-relate...Show moreLast updated: 30+ days ago
    • Promoted
    Network and Desktop Support Engineer

    Network and Desktop Support Engineer

    Atum - DNA 2.0Newark, CA, United States
    Full-time
    At ATUM we are industrializing biotechnology from Genes to Proteins to Cell Lines.ATUM’s tools and solutions are fueling the transformation of biology from a discovery science to a sustainable engi...Show moreLast updated: 3 days ago
    • Promoted
    IT Implementation Engineer

    IT Implementation Engineer

    VirtualVocationsConcord, California, United States
    Full-time
    A company is looking for an Information Technology Implementation Manager.Key Responsibilities Order and implement various telecommunications technologies and manage multiple installation project...Show moreLast updated: 30+ days ago
    • Promoted
    Hardware Support Engineer

    Hardware Support Engineer

    VirtualVocationsFremont, California, United States
    Full-time
    A company is looking for a Hardware Support Engineer - Field Device Operations.Key Responsibilities Monitor, maintain, and troubleshoot a fleet of field devices including cameras and POS transact...Show moreLast updated: 2 days ago
    • Promoted
    Support Infrastructure Engineer

    Support Infrastructure Engineer

    VirtualVocationsSanta Clara, California, United States
    Full-time
    A company is looking for a Support Infrastructure Engineer III.Key Responsibilities Lead the design and deployment of DDI solutions, managing Infoblox appliances for enterprise network infrastruc...Show moreLast updated: 2 days ago
    • Promoted
    IT Support Engineer

    IT Support Engineer

    VirtualVocationsHayward, California, United States
    Full-time
    A company is looking for an IT Support Engineer to provide operational support for their global team.Key Responsibilities Provide first and second level support for desktop and general IT request...Show moreLast updated: 30+ days ago
    • Promoted
    Desktop Support Engineer

    Desktop Support Engineer

    Axiom TechnologiesSunnyvale, CA, US
    Full-time
    The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests.T...Show moreLast updated: 1 day ago
    • Promoted
    Technical Support Engineer

    Technical Support Engineer

    VirtualVocationsFremont, California, United States
    Full-time
    A company is looking for a Technical Support Engineer to resolve critical support issues for pipeline operations.Key Responsibilities Respond to and resolve customer inquiries and technical issue...Show moreLast updated: 30+ days ago
    IT Support Engineer I

    IT Support Engineer I

    XantrionLafayette, CA, US
    Full-time
    Quick Apply
    If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-fir...Show moreLast updated: 30+ days ago
    • Promoted
    Desktop Support Engineer

    Desktop Support Engineer

    Dawar ConsultingMilpitas, CA, United States
    Temporary
    Our client, a world leader in the semiconductor industry, is looking for a.Long Term Contract (Possibility Of Extension) - Onsite. Service Walk-Ups (Front-Line IT person) at IT Service Station for b...Show moreLast updated: 3 days ago
    • Promoted
    IT Engineer - 14302

    IT Engineer - 14302

    AspiranetSan Francisco, CA, United States
    Full-time
    Remote - South San Francisco, CA.Remote – South San Francisco, CA.Director of Information Systems – Administration.Aspiranet, a leading California-based nonprofit dedicated to supporting children, ...Show moreLast updated: 19 days ago
    • Promoted
    Federal Technical Support Engineer

    Federal Technical Support Engineer

    VirtualVocationsConcord, California, United States
    Full-time
    A company is looking for a Technical Support Engineer - Federal.Key Responsibilities Provide Tier-2 / Tier-3 technical support for federal customers using Versa SASE, SSE, SD-WAN, and SD-LAN soluti...Show moreLast updated: 2 days ago
    • Promoted
    End-User Support Engineer (Corporate IT)

    End-User Support Engineer (Corporate IT)

    The Voleon GroupBerkeley, CA, United States
    Full-time
    Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. For more than a decade, we have led our industry and worked at the ...Show moreLast updated: 3 days ago
    • Promoted
    Solution Owner for IT Applications

    Solution Owner for IT Applications

    VirtualVocationsSan Francisco, California, United States
    Full-time
    A company is looking for a Solution Owner for Customer Support IT Applications.Key Responsibilities Act as the primary IT liaison for Customer Support, identifying and shaping new business initia...Show moreLast updated: 4 days ago
    • Promoted
    End User Support Engineer

    End User Support Engineer

    Syntricate TechnologiesSan Francisco, CA, United States
    Full-time
    Part of the strategy to deliver an outstanding EUC services, client is looking for Onsite Support Engineer, based at Lonza US, to provide fast and useful technical assistance to end users.Fully int...Show moreLast updated: 30+ days ago