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Restoration Project Manager
Restoration Project ManagerIICRC • Dover, DE, US
Restoration Project Manager

Restoration Project Manager

IICRC • Dover, DE, US
5 days ago
Job type
  • Full-time
Job description

Restoration Project Manager

SERVPRO of Dover / Middletown offers a rewarding opportunity as a Restoration Project Manager. This front-line management position leads their team to operational excellence. The position's compensation includes a base salary and a commission on revenue collected per month. The salary range is for the base salary. Commission is uncapped.

As the Restoration Project Manager, you will oversee all aspects of restoration projects and restoration crews. This position requires :

  • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
  • Negotiate customer and / or client approval of project scope and estimate
  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain written communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including equipment, vehicles, and other material assets

Additional responsibilities include :

  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Provide priority response to potential customers
  • Participate in recruiting, hiring, and training restoration teammates
  • Position requirements include :

  • Valid driver's license
  • At least 1 year of management and / or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification(s) required
  • Xactimate experience required
  • Skills / Physical Demands / Competencies include :

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push / pull / lift / carry objects
  • Ability to work with / around cleaning agents
  • Ability to successfully complete a background check subject to applicable law
  • Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.

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    Restoration Project Manager • Dover, DE, US

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