Server - RSTRNT 301

Job Description

Job Description

When you join the Sheraton family, you become a member of its global community. A rich history of service, the Sheraton brand began in 1937 and is considered a legacy in pioneering the hotel industry. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver meaningful guest experiences, we encourage you to explore your next career opportunity at the Sheraton Duluth Hotel.

This is a Sherman Associates owned Marriott International, Inc franchised location.

Our servers play a major role in the hotel's Food & Beverage experience. The Spirit to Serve is a key element in a positive customer experience. A server must be friendly, courteous, professional, and demonstrate strong communication skills. Must be able to manage multiple priorities, think / act quickly and effectively while maintaining self-composure. Bartending experience is preferred.

Schedule : We are currently seeking part-time availability to include both weekdays and weekends. M-F : 6 : 00a-11a and 4 : 30p-11p Sat / Sun : 8a-12a

Pay : $11.13 / hour.

Essential Functions

• Serves multiple tables, as determined by management
• Understands Room Service, Club Lounge, Banquet and Restaurant's food and beverage menu
• Takes and fills customer orders
• Upsells alcohol and food items
• Uses the computer to ring orders and guest checks
• Interacts with all guests in a friendly / fast manner
• Accepts different types of payments and makes accurate change
• Maintains specific side-work and ensures the cleanliness and smooth operation of the restaurant
• Quickly clears and resets tables
• Checks identification of guests to ensure legal age to consume alcoholic beverages. Refuses to serve beverages in a polite manner to guests who are not of legal age
• If consuming alcoholic beverages, observes guest's behavior, counts number of drinks served, and if the server feels they should not drive, offers
• Knows when to escalate situations for management intervention
• Completes other tasks and duties as assigned based on business needs

Minimum Requirements

Benefits : MINIMUM REQUIREMENTS

WORK ENVIRONMENT

PHYSICAL REQUIREMENTS