Contact Center Representative

A company is looking for a Contact Center Representative.

Key Responsibilities

Communicates professionally with patients via phone and transfers calls as necessary

Handles new patient registration and schedules appointments

Maintains and updates patient and referring physician data in the system

Required Qualifications

High School Graduate or Equivalent

Previous customer service experience

Proficient with computer programs : Email, PowerPoint, Excel, Word

Experience in a medical office or medical call center setting is preferred

Bilingual Spanish speaker is a plus