Work Study, Student Ambassador (Student Affairs)

Work Study, Student Ambassador (Student Affairs)

Department : Student Affairs

Location : Metropolitan Campus

Reports To : Assistant Dean

Recruitment Type : Internal

Requisition ID : req6372

Employment Type : Student

Union Position : Non-Union

Work Schedule : DAYS TO BE DETERMINED BY HIRING MANAGER AND STUDENT

Job Description : LearningObjectives :

Servesas a first-tier customer service representative in Access & Completiondepartments to assist students with browsing and registering for classes,completing action items, troubleshooting My Tri-C Space issues, navigatingstudent websites to retrieve needed documents such as academic plans, FAFSA / financial aid worksheets, class schedules etc. Assists with New StudentOrientations, Registration Express, Success Week, and other campus events andactivities.

StudentAmbassadors are expected to become adept at learning and understanding allAccess & Completion programs and the resources available to students in alldepartments within the division to gain the ability to interpret student needsand link them to appropriate services.

• Havecompleted at least 6 credit hours at Tri-C;
• minimum GPAof 2.5;
• consistentlymaintain 6 credit hours each semester;
• maintainsatisfactory academic progress;
• adhere toCollege's confidentiality policy;
• successfully pass background / drug screening;
• Flexibleschedule including evenings and weekends;
• mustdemonstrate outstanding customer service, reliability, effective leadershipskills, and strong communication skills;
• providesupport to students during peak periods :
• assiststudents with My Tri-C Space;
• providecampus tours;
• assist withon and off campus events such as open houses, NSO, college fairs, high schoolvisits;
• mustparticipate in leadership programs and attend student success workshops;
• other dutiesas assigned.

Special Note : Number of Openings (12)

Special Instructions to Applicants : During the application process, you may be required to attach a cover letter and / or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement : Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment / educational opportunity institution.