Office Administrative and Customer Support - Document TechMindlance • Richmond, VA, United States
Office Administrative and Customer Support - Document Tech
Mindlance • Richmond, VA, United States
14 days ago
Job type
- Full-time
Job descriptionHigh / Secondary school diploma or equivalent and relevant formal academic / vocational qualification Associate's degree preferred Technical positions may require a certificate Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 1 year). In some cases an equivalency, consisting of a combination of appropriate education, training and / or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Fundamental communication and interpersonal skills Good organizational skills and strong attention to detail with ability to handle multiple tasks efficiently and effectively Ability to effectively analyze project specific data / systems to ensure accuracy and efficiency Flexibility to reprioritize workload to meet changing project timelines Good computer skills Excellent English and grammar skills, (second language a plus)
Summarized Purpose :
Provides records management (RM) and file room support by working with project teams to ensure all records management tasks are completed according to organization and / or client standard operating procedures (SOP) and working practice documents (WPD).
Essential Functions :
- Processes (scans / images, indexes, files) incoming study documents.
- Assists study teams as required per SOP / WPD with filing of all documents for the trial master file (TMF) and case report form (CRF).
- Liaises with the clinical study team to resolve outstanding issues identified during filing and quality reviews.
- Provides technical support for the study team when initiating the TMF.
- Performs transfer / archival or central archival related tasks.
Education and Experience :
Knowledge, Skills and Abilities :
EEO :
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority / Gender / Disability / Religion / LGBTQI / Age / Veterans."
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Administrative Support • Richmond, VA, United States
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