Director Commercial Contract Operations - Contrast Media

Director Commercial Contract Operations

The Director Commercial Contract Operations is responsible for effectively managing all activities supporting the contracting process pre and post execution for all commercial contracts including those with strategic and key customers, distributors, and group purchasing organizations for the Contrast Media franchise. Responsibilities also include but are not limited to the following :

• Lead, motivate, develop, hire, and train staff responsible for all activities supporting the contracting process
• Collaborate with the Commercial Sales organization to prioritize high-value contracts and provide visibility into the contract pipeline, enabling strategic decision-making
• Ensure contracts are drafted timely; routed for approvals based upon established policies; and are reviewed for accuracy prior to presenting to the customer
• Ensure all executed agreements are implemented in the system timely and adhere to SOX controls
• Collaborate with Contract Managers, Legal, and Sales to negotiate terms and conditions of customer agreements
• Participate in discussions pre-contract with internal stakeholders to ensure contract terms can be operationalized
• Ensure commitment checks are completed timely and the appropriate action is taken for customers participating in Group Purchasing Organization (GPO) and / or Custom Independent Agreements
• Ensure monthly / quarterly SOX controls are met and completed timely
• Ensure all requests from internal and external auditors are responded to timely and accurately
• Ensure annual review of all contract templates; ensure all verbiage changes are approved by Legal
• Ensure annual review of 5.0 / 6.0 Flag List is completed and documented for audit purposes
• Execute price increases for all modalities; oversee project plan and ensure all customers receive appropriate notification
• Manage the relationship with the outsourced vendor for chargeback and rebate / admin fee processing along with any other responsibilities they may be responsible for
• Monitor the status of all rebate and admin fee payments to ensure payments adhere to contract terms; approve payment requests according to assigned dollar threshold
• Maintain monthly dashboards for commercial contracting KPIs; provide commentary on trends and implement necessary process changes
• Monitor shared mailboxes to ensure all inquiries are responded to timely and meet / exceed business requirements
• Manage the vendor set up process and the resolution of outstanding checks to ensure payments are processed timely
• Define and document system enhancement requirements, and proactively raise and prioritize bug requests to support continuous improvement and system reliability Participate in annual budget preparation
• Ensure all activities related to GPO membership are processed timely and accurately
• Support new Contrast Media product launches
• Assist with pilot programs and other projects as assigned
• Foster an environment that is collaborative; encourages honest, open, dialogue; and demonstrates a commitment to serve our people, patients, and customers
• Participate in the development, implementation & continuous improvement of departmental policies, procedures, workflows, and tools as they relate to contracting and operations
• Maintain a safe work environment and ensure compliance with safety objectives and policies

Qualifications / Requirements :

Desired Characteristics :