ADMINISTRATIVE ASSISTANT I

Job Requisition ID : 48897 Office : Office of Healthcare Regulation Division : Long Term Care Special Investigations Unit Posting ID : 48-25-0162 48897 Posted : 01 / 20 / 2026 - 02 / 04 / 2026 Agency : Department of Public Health Class Title : ADMIN ASSISTANT I - 00501 Skill Option : None Bilingual Option : None Salary : Anticipated Starting Salary $5,637 / month; Full Range $5,637- $8,026 / month Job Type : Salaried Category : Full Time County : Sangamon Number of Vacancies : 3 Bargaining Unit Code : RC028 Paraprofessional Human Services Employees, AFSCME Merit Comp Code : This position is a union position; therefore, provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview Assists in maintaining a Statewide 24-hour Long-Term care abuse / neglect hotline. Receives complaints against Long-Term Care facilities, hospitals, home health agencies, ambulatory surgical treatment centers, end state renal disease centers, hospice agencies, rural health clinics, sub-acute facilities, and unlicensed nursing homes. Interviews callers in order to determine if complaint / concerns pertain to regulatory non-compliance for any of the programs served or if caller needs referral to another agency. Enters call information into central database as to type of caller and nature of each allegation. Benefits Statement As a State of Illinois Employee, you will receive a robust benefit package that includes the following : Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position) Competitive Group Insurance benefits including health, life, dental and vision plans. Pension plan through the State Employees Retirement System. Deferred Compensation Program - voluntary supplemental retirement plan. Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP) 10-25 days of paid vacation time annually (10 days for first year of state employment) 12 paid sick days annually which carryover year to year 3 paid personal business days per calendar year (pro-rated dependent on start date) 13-14 paid holidays per year 12 weeks of paid parental leave Employee Assistance Program and / or mental health resources These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link : .aspx Essential Functions Assists in maintaining a Statewide 24-hour Long-Term care abuse / neglect hotline. Serves as Staff Assistant to the Central Complaint Registry Program Administrator. Completes Complaint Narrative, outlining each allegation. Conducts ongoing research of State and Federal codes of regulation in order to remain familiar with any changes or updates. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with courses in public or business administration. Requires one year of professional experience in a public or private organization, or completion of an agency-approved professional management training program. Preferred Qualifications Two years' of work experience in Microsoft Word, and spreadsheet applications (i.e., Microsoft Word, Microsoft Outlook, Excel, PowerPoint, Smartsheet). Two years' of experience preparing complex written and oral reports. Two years' of experience preparing correspondence in professional manner consistent with applicable policies and procedures. Extensive knowledge of office practices, procedures, and programs. One year experience working on a hot line. About the Agency The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of $600 million in state and federal funds, 8 regional offices, 3 laboratories and over 1,100 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury. Work Hours : Monday-Friday 8 : 30AM-5 : 00PM Work Location : 525 W Jefferson St, Springfield, Illinois, 62702-5056 Agency Contact : dph.hrrecruiter@ Posting Group : Health Services This position DOES NOT contain Specialized Skills (as that term is used in CBAs). APPLICATION INSTRUCTIONS : Use the Apply button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the homepage in the blue ribbon. Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources : State employees : Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees : on - click Application Procedures in the footer of every page of the website. The main form of communication will be through email. Please check your junk mail , spam , or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses : donotreply@ systems@