Remote Customer Service Representative

A company is looking for a Remote Customer Service Representative in a call center environment.

Key Responsibilities

Responds to customer inquiries via telephone and resolves basic payment and account-related requests

Maintains knowledge of products and services to assist customers effectively

Enters data into client systems and escalates unresolved issues to senior representatives

Required Qualifications

High School Diploma or Equivalent

Minimum of 6 months call center experience within the last 18 months

Must be on camera during training and other designated times

Requires a cabled internet connection; no wireless connections allowed

Flexibility to work mid to late shifts, including weekends