Evening Program Assistant at Don's Place
Compass Housing AllianceAuburn, WA, United States1 day ago
Job type
- Full-time
Job descriptionProvide trauma?informed monitoring of activity in and around the building, ensuring safety and comfort. Mediate conflicts and provide de?escalation and crisis intervention; refer to appropriate services as needed. Assist in support of program activities, including meal services and group activities. Engage participants to assess needs, providing referral information. Respond to participant issues as directed by program management. Report building needs to management and ensure supplies are in stock. Monitor security cameras and conduct periodic security rounds. Log all actions and incidents, reporting unusual matters to the Program Coordinator. Control after?hours front door / access and monitor guest log. Follow building safety and emergency procedures. Perform light janitorial duties as assigned. Recognize the value of diverse perspectives and cultures. Maintain favorable relationships with agency employees to foster a harmonious working climate. Project a favorable image of the organization. Perform duties in a timely and effective manner in accordance with agency policies. Maintain confidentiality, tactfulness, and respect for participants from diverse backgrounds. Demonstrated knowledge of de?escalation, crisis intervention, and stabilization skills. Knowledge of local resources and services for individuals experiencing homelessness or housing instability. Manage difficult interpersonal situations effectively. Work in a fast?paced environment with frequent interruptions and crisis situations. Set and maintain professional boundaries. Follow agency policy and procedures to maintain safety and security within the facility. Follow sound interpersonal boundaries and emotional intelligence. Relate openly and comfortably with people from all backgrounds while valuing different points of view. Promote a team environment that values, encourages, and supports differences. Work independently and as part of a team, exercising sound decision making in the absence of supervision. Excellent written and verbal communication skills. Strong problem?solving skills. Aptitude for learning new technology skills with Microsoft products and other internet?based software. Learn new functions on office equipment and devices. At least 1 year of experience in a social / human service setting. Awareness and / or training around belonging, compassion, and meeting people where they are. Familiarity with topics of housing instability, mental health, substance use, sexual assault, and / or domestic violence. Experience working in an environment where language may be a barrier. Current WA State Food Handlers Permit (sponsored if not current). Regularly required to talk and listen. Frequent standing, walking, and handling supplies up to 20 pounds. Long periods of sitting, working on a computer, walking to various work areas, and stair usage. Mental efforts involving critical thinking and business plan implementation. Contact with hazardous chemicals, bloodborne pathogens, and other potentially infectious materials. Normal noise level. Work in a human services environment serving diverse clients, including individuals with disabilities and substance dependencies. Must be onsite; no remote work. Facility monitored with camera surveillance equipment.
Evening Program Assistant at Don's Place
Join to apply for the Evening Program Assistant at Don's Place role at Compass Housing Alliance.
Job Type : Full-time
About the Position
The Program Assistant observes, records, and responds as needed to the comings and goings of guests / residents / participants and staff, maintaining a safe and comfortable environment. The role is unionized, represented by Local 8 of the Office & Professional Employees International Union (OPEIU).
About the Program
Dons Place is a hybrid housing program in Auburn, WA, providing non?time?limited emergency housing with 24 / 7 supportive services for adults and couples. Participants receive referrals from Coordinated Entry for All (CEA) and the local Auburn community. Participants have access to daily meals, 24 / 7 staffing support, laundry, and other resources including medical and mental health services.
About the Organization
Compass Housing Alliance develops essential services and affordable housing, envisioning a world where everyone has a safe community. Compass offers an open, supportive, and challenging work environment committed to the dignity and well?being of each person it serves.
- LOCATION : Near Emerald Downs (Auburn, WA)
- REPORTS TO : Shift Supervisor & Program Coordinator
- SCHEDULE : Monday?Friday 4pm?12am; monthly staff meetings 3rd Thursdays 8?10am
- MEAL PERIOD : Paid (30?minutes)
- SALARY : $24.50 per hour (Step 1); Step 2 increase of 2.5% after 12 consecutive months of employment
Essential Duties And Responsibilities
Leadership And Culture
Knowledge, Skills, And Abilities
Education And / Or Experience
Physical Demands
Work Environment
For reasonable accommodations during the application process due to a disability, contact the Human Resources department at 206?474?1100 or HRInfo@.
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Program Assistant • Auburn, WA, United States
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