Front Desk Agent, Southland Casino

Front Desk Clerk Opportunity At Southland Casino

Delaware North Gaming is looking for friendly, outgoing, and customer-service-focused full-time Front Desk Clerks to join our team at Southland Casino in West Memphis, Arkansas. Pay $15.00 - $17.00 / hour. Information on our comprehensive benefits package can be found at careers.delawarenorth.com / whatweoffer. We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including : weekly pay, employee assistance program, training and development opportunities, employee discounts. Eligible team members may also receive health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and / or professional certification reimbursement.

What will you do?

• Provide excellent customer service
• Greet and register guests via a centralized registration system
• Coordinate with the housekeeping department as needed
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
• Check and balance the daily figures, post room, and tax charges on guest accounts

More about you :

Good interpersonal communication skills in person and by phone

Must be able to multitask, function professionally under pressure from guests and supervisors

Customer service experience

Front desk or similar experience

Must be at least 21 years of age

Physical requirements :

Stand and walk for extended periods of time

Shift details :

Evenings

Holidays

Weekends

8hr shift

Who we are :

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team you're part of a global legacy : a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.