SYSTEMS DESIGN ANALYSIS

APPLICANTS MUST BE PERMANENT IN THE COMPUTER ASSOCIATE (SOFTWARE) CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. OR BE IMMEDIATELY REACHABLE ON EXAM NO. 1133

Under general supervision of the Director of Systems Analysis and Design, (Computer Systems Manager, NM-1), with wide latitude for the exercise of independent initiative and judgment, the Computer Associate (Software) II, functions as Systems Design Analyst is responsible for the analysis design, test and release of custom applications and reports developed to support agency initiatives. S / he meets with business to document business requirements; prepares program specifications, application mockups and process flows, user stories and acceptance criteria; executes systems test and documents the results and defects, ensuring all requirements.

The Office of Child Support Services (OCSS) is recruiting one (1) Computer Associate SW II who will :

• Develop and prepare business and functional requirement documentation / user stories related to existing systems, new Human Resources Administration (HRA) OCSS / Information Technology Services (ITS) development projects; prepares business and application workflows, GUI interfaces and reports for new applications as well as enhancements for existing applications; Responsible for delivering program analysis, functional designs / user stories, detailed user and technical specifications while ensuring these deliverables adhere to industry, HRA and NYS OTDA standards. Prepare specifications for documents and maintains quality control over these documents; logs them in the agency knowledge repository.
• Is responsible for the development and coordination of testing and implementation plans and the preparation of queries, user manuals and guides to support OCSS staff ensuring they adhere to industry, HRA and NYS OTDA standards; develops detailed acceptance criteria and test scripts to validate the new functionality being developed; thoroughly test new application software, while documenting results; identify functional an technical defects that require resolution; perform quality checks before releasing to the business user. Coordinate User Acceptance Testing with in-house and external user groups and collaborate with the development teams to make corrections or enhancements.
• Manage the assigned projects throughout their lifecycle, which includes collaboration with the in-house or external analyst or development teams, training and procedure groups, and business users to answer questions, verify / confirm information, mitigate issues, determine resolutions / corrections respond to change request, and communicate on deliverables. Coordinate the implementation of the application into production, notifying end-users of completion and ensuring their accessibility.
• Work directly with business staff to gather requirements for all reports request, gathering additional information and clarifications as necessary, programs macros and mail merge jobs in MS Office. Notifies all parties involved of the development and QA timelines and current progress. Conduct comprehensive Quality Assurance testing of reports requested by the user groups, by verifying report data against sources such as WMS, ASSETS or NYCWAY and utilize Excel functions and Pivot tables to confirm date; deliver reports in the promised timeframe.
• Facilitate Joint Application Design sessions with the business; gather and analyze detailed business requirements, preparing specific proposals for new or existing systems; documents and distributes accurate meeting minutes; translates requirements into testable conditions using SMART, standards (Specific, Measurable, Attainable, Relevant, and Timely); identifies options for potential solutions and assessing them for both technical and business suitability. Provide a finalized set of requirements for each project in a specified amount of time to obtain signoff from business. Create and deliver presentations of the proposed solution to the user group, which includes the executives, directors, and staff.
• Serves as liaison between business and development team communication to both parties if any questions issues, or concerns arise; translate business terminology into technical specifications and vice versa. Endure that any changes to designs or scope are reviewed with all parties involved and are included in revised project plan. Conduct training of designated trainers for large projects, or user training for smaller projects.
• Accurately report project statues on time in ATS, estimating milestone tasks and dates for each project. Provide regular updates to the Director, notifying him of delays as well as any items requiring escalation. Presents status in weekly staff meeting in manner that is relevant to all attendees, providing detailed and accurate updates.

Work Location : 150 Greenwich Street, New York NY 10007

Hours / Schedule : 9am to 5pm on a Flex Schedule

COMPUTER ASSOC (SOFTWARE) - 13631

Minimum Qualifications

Preferred Skills

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https : / / studentaid.gov / pslf / .

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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