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Bilingual - Customer Service - Remote Agent

Bilingual - Customer Service - Remote Agent

Disabled Veteran SolutionsColumbus, OH, USA
3 hours ago
Job type
  • Remote
  • Quick Apply
Job description

Crece con nosotros en DVS : ¡Estamos contratando superestrellas en atención al cliente!

Si disfrutas ayudando a la gente y quieres formar parte de un equipo que realmente te valora, no solo por lo que haces, sino por quién eres, en Disabled Veteran Solutions (DVS) te encantará.

Buscamos personas amables, pacientes y con vocación de servicio para unirse a nuestro equipo de atención al cliente, apoyando programas gubernamentales relevantes. No necesitas un título sofisticado ni años de experiencia en call center; solo necesitas corazón, profesionalismo y ganas de hacerle el día a alguien más fácil.

Qué harás

Responder llamadas entrantes y ser la voz amable con la que se puede contar.

Ayudar a los clientes con la resolución de problemas sencillos y enviar tickets de soporte cuando sea necesario.

Programar citas y guiar a los clientes por los siguientes pasos.

Documentar las conversaciones en el sistema para que el seguimiento sea fácil y preciso. Vuelva a contactar a los clientes cuando necesiten seguimiento, porque un buen servicio no termina con una sola llamada.

Qué Necesitará

Un lugar tranquilo para trabajar y un internet de alta velocidad confiable

Una computadora (con Windows), preferiblemente con dos monitores, y auriculares con cable USB

Un diploma de bachillerato o GED

La capacidad de pasar una verificación de antecedentes

Habilidades de comunicación claras y amigables

Disponibilidad de lunes a viernes de 9 : 00 a. m. a 6 : 30 p. m. EST

Ventaja : Si habla inglés y español, ¡es una gran ventaja!

Por Qué A la Gente Le Encanta Trabajar Aquí

En DVS, honramos a los veteranos y a las familias de militares ofreciéndoles empleos significativos y respetuosos. Será reconocido y recompensado por su desempeño en un entorno que lo desafía y le proporciona una dirección clara para el éxito. Además, ofrecemos oportunidades de desarrollo para otros puestos que podrían interesarle.

Acerca de Disabled Veteran Solutions

Disabled Veteran Solutions es un líder reconocido a nivel nacional en la subcontratación de procesos empresariales. Como pequeña empresa propiedad de un veterano discapacitado en servicio, estamos comprometidos con la excelencia, la adaptabilidad y la superación de las expectativas del cliente.

Si estás listo para asumir un trabajo significativo con un impacto real, nos encantaría contar con tu apoyo.

Fecha de inicio de la capacitación : 26 de enero de 2026Horario de capacitación : de 9 : 00 a 16 : 30Horario habitual : provisional de 10 : 00 a 18 : 30, de lunes a viernesZona horaria : Hora estándar del este (EST)

A pre-employment drug screening and criminal background check are required prior to employment.

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Bilingual Customer Service • Columbus, OH, USA

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