Club Repair Associate

Overview

Golf's Happy Place! Starting at $15 an hour. PGA TOUR Superstore is seeking enthusiastic, self-motivated, flexible individuals who share a passion for helping transform our business. As part of the Arthur M. Blank Family of Businesses, we strive to create a family culture for our Associates and to inspire people through golf and tennis.

Position Summary

Reporting to the Experience Manager, the Club Repair Associate works with all retail store associates to provide customers with an exceptional shopping experience. They partner with the Services Supervisor to resolve issues and continually improve the Club Repair Desk processes, building on-going relationships with customers.

We live our Core Values by putting people first and investing in our associates who take care of our customers.

Key Responsibilities

• Process various retail transactions (returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.).
• Measure lie and loft angles and perform adjustments using specialized equipment.
• Measure club height, weight, and shaft flex; make equipment changes based on customer requests.
• Change golf shafts, grips, and repair broken heads.
• Complete Club Repair work orders accurately and prioritize daily work.
• Identify low-stock or out-of-stock items and notify the Supervisor.
• Address customer concerns and resolve them promptly to the customer's satisfaction.
• Maintain the Club Repair Desk and surrounding area in a clean, professional presentation.
• Stay current with new golf technologies and incorporate product knowledge into recommendations.

Qualifications

Benefits & Perks

Job Details

Equal Opportunity

As part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

We comply with all laws prohibiting discrimination based on race, color, religion, sex / gender, age, national origin, ancestry, citizenship status, disability, veteran status, marital status, genetic information, and other legally protected statuses. If you believe you are being discriminated against, report it to Human Resources. Retaliation against those who report is prohibited.

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