Client Associate
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp.
The Client Associate is a necessary team player, partnering to sell integrated media solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client relations, produce leads, and sell to clients within the Luxury, Enterprise and Financial services industries to achieve quarterly revenue goals. You will be exposed to selling market-leading solutions and partnerships including product integration across the entire Dow Jones portfolio, custom content, conferences, online and print.
You will :
- Search for contacts based on priorities from the CP / Director
- Search for updates in LinkedIn / Factiva, etc. (promotions, starting new jobs, Thought leadership)
- Identifying the key decision makers for the client lists we are prospecting
- Learn the agenda they share in social media priorities for marketing strategy
- Brief the Integrated Marketing team with insights on the client
- Prepare a few key topics / questions to ask
- Focus time around Contalto & Media Radar to see what they are doing in the space
- In collaboration with Client Partner and other teams, preparing and sending proposals to clients
- Answer client's questions regarding the proposal
- Work on revisions to the proposal and setting the deal until the performance stage, and then transfer it to planning to manage
- Work on several requests from clients including billing RFI, research requests, competitors data, screenshots etc
- Share WSJ published content that features clients
- Cover for Client Partner and Associate Client Partner when needed
- Prospect / research projects for the team
- Work with planning on the wrap deck / report analysis for clients
- Share the relevant insights with the client and finding a few ideas to upsell the deal based on the performance results
You have :
0-2 years' experience in advertising sales support is requiredB2B & B2C media sector knowledge is preferred, or understanding is advantageousProven experience in providing client support and serviceProven ability to work well within a team environment while accomplishing individual projectsStrong proficiency with Microsoft and Google applicationsStrong familiarity with non-traditional media solutions, including custom content and conferencesStrong familiarity with traditional media, print and digital mediaOur Benefits :
Comprehensive Healthcare PlansPaid Time OffRetirement PlansComprehensive Medical, Dental and Vision Insurance PlansEducation BenefitsPaid Maternity and Paternity LeaveFamily Care BenefitsCommuter Transit ProgramSubscription DiscountsEmployee Referral ProgramDow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and / or interview process.