Social Services Receptionist

MISSION STATEMENT : The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

SUMMARY : Provide clerical and administrative support, maintain filing, information systems, and

assist with projects as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Establish and maintain effective working relationships with employees, other agencies and the public.
• Draft written responses or replies by phone or e-mail, when necessary, respond to regularly occurring requests for information.
• Responsible for establishing priorities and meeting deadlines as directed.
• Keep manager apprised of appointments, office situations, administrative needs, property issues and supplies needed including all Christmas activities (i.e., sign-ups etc....)
• Maintain files in compliance with The Salvation Army (TSA,) United Way City of Lincoln systems including correspondence, financial materials and all office related data.
• Collects & enters data, track and implement statistics as needed.
• Track information relating to special projects as assigned.
• Answer phones assist pantry as needed.
• Work with Christmas and Thanksgiving Programs.
• Greet all incoming visitors and direct to correct department.
• All other duties as assigned.

Supervisory Responsibilities : None.

Education and / or Experience : High School Diploma or general education degree (GED) required, with 6 months-related experience.

Qualifications : The requirements listed below are representative of the minimal knowledge, skill, and / or ability required for this position.

• Ability to be flexible and able to work on multiple projects or tasks simultaneously
• Intermediate Microsoft Word and Excel skills, and the ability to access payroll, timekeeping and personal data via a web-based system.
• Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to details and filing.
• Good communication skills both written and spoken, and ability to maintain effective working relationships. (Use Google Translate)
• Demonstrated ability to handle confidential matters

Other Qualifications : Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Certificates, Licenses, Registrations : Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Physical Requirements : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements include good speaking, hearing and vision ability and excellent manual dexterity. Ability to stand, bend and reach for extended periods of time, dexterity of hands and fingers to operate cleaning equipment. This position will require the ability to lift and / or move more than 25 pounds occasionally.

Working Conditions : The work environment is a business office setting with office equipment, light traffic and moderate noise levels.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.