Senior Salesforce Administrator

Job Description

Senior Salesforce Administrator

Do you thrive in a fast-paced environment and enjoy translating business needs into powerful Salesforce solutions? Are you a problem-solving ninja with a passion for keeping complex systems running smoothly? If so, then we want you on our team!

SS&C Intralinks is searching for a highly motivated Senior Salesforce Administrator to join the Business Applications Team.

The Business Applications team is responsible for the implementation, support and enhancement of internal systems and processes across the organization.  We work closely with diverse cross-functional stakeholders to gain a deep understanding of how each one functions to ensure they have the appropriate tools and processes to focus on their core competencies.  Our primary objective for this role is to recruit an extremely talented and professional individual who can work closely with several different groups throughout the organization.  Reporting directly to the Development Manager, this role offers the opportunity to deliver business-critical solutions through our enterprise Salesforce platform. This position will play a pivotal role in managing and optimizing our Salesforce instance, ensuring it aligns with our evolving business objectives.

Responsibilities :

• Partner with business stakeholders to gather requirements, define solutions, and configure Salesforce automations, workflows, and business processes.
• Implement and manage Salesforce releases through a defined release management process, ensuring minimal disruption to users.
• Conduct thorough quality assurance testing to identify and resolve issues before deployment.
• Provide ongoing support to users, troubleshoot problems, and answer questions regarding Salesforce functionality.
• Stay up-to-date on the latest Salesforce features and best practices, continuously seeking opportunities to optimize the platform.

Qualifications :