Assistant Store Manager

Join Ross, Our Leading Off-Price Retail Chain

Our values start with our people, join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to diversity, equality & inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to customers, associates, and merchandising. Responsible for learning all phases of store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the store to ensure that company standards and best practices are consistently met.

Essential Functions

General Operating Requirements :

Organizational Development :

Expense Control :

Maintaining a Safe & Secure Environment :

Customer Service :

Personal and Store Brand :

Merchandise Processing and In-Store Marketing :

Loss Prevention :

Competencies

Customer Focus, Motivating Others, Drive for Results, Conflict Management, Managing and Measuring Work, Communication, Hiring and Staffing, Organizing

Qualifications and Special Skills Required

Two or more years of store or assistant store manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to store associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements

Ability to use all store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills.

Supervisory Responsibilities

Direct supervision of all non-exempt associates.

Compensation and Benefits

The base pay range for this role is $18.99 - $25.78. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all associates include accident, critical illness, vision, auto, home, and pet insurance programs; associate discount, identity protection, associate purchase program, benefit hub discount mall, employee assistance program and commuter benefits, 401K (service requirements), employee stock purchase program, Ross Cares Fund, college discounts, sick pay (where legally required) and referral bonuses. In addition, all full-time associates, including FT retail associate, area supervisor, assistant store manager and store manager, are eligible for extended benefits offered including medical / dental / vision health insurance, legal insurance, vacation buy, flexible spending account, health savings account, life / ADD insurance, long-term disability, enhanced maternity and parental leave benefit, vacation pay accrued at a rate of 10 days / year after eligibility commences, 9 personal and company holidays. AS, ASM and SM associates in stores and exempt corporate and buying office roles are also eligible to receive a bonus based on individual and business performance.