Director, Operations - Brickworks Supply

Director, Operations - Brickworks Supply

Glen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited ("The Group") is a large Australian-listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding $2.5 billion, and operates across three core business segments : Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia, recently acquiring Glen-Gery Corporation to add operations in the USA.

Founded in 1890, Glen-Gery Corporation is one of the nation's largest brick and masonry product suppliers and operates through a network of over 500 distributors as well as in Canada and 26 owned Masonry Supply Centers.

JOB SUMMARY :

The Director of Operations will provide strategic leadership and operational excellence across Brickworks Supply including East, West, and Central regions. Based in Palos Hills, IL, this role is responsible for overseeing operations while driving standardization of processes, procedures, and location operations throughout the organization. Key focus areas include improving customer experience, developing operational talent, maintaining a strong safety focus, and providing sales-driven leadership that supports revenue growth. This position requires deep building materials industry expertise and the ability to optimize operations across diverse geographic markets while maintaining the highest standards of safety, quality, and efficiency.

DUTIES AND RESPONSIBILITIES :

• Provide executive leadership to the Regional Operations Team ensuring alignment with corporate strategy and operational excellence standards
• Drive standardization initiatives across all locations, implementing consistent processes, procedures, and operational protocols throughout the entire footprint
• Develop and execute comprehensive operational strategies that support business growth and market expansion objectives
• Lead cross-regional collaboration to leverage best practices and optimize resource allocation across all markets
• Establish and monitor key performance indicators for operational efficiency, safety performance, quality, and customer satisfaction
• Oversee distribution operations across all supply centers and product distribution facilities
• Optimize supply chain management including product procurement, inventory management, and distribution logistics
• Ensure quality control standards are maintained consistently across all facilities and supply centers
• Drive operational efficiency improvements through lean operational principles and continuous improvement initiatives
• Manage capacity planning to align distribution capabilities with market demand and sales forecasts
• Implement standardized operating procedures across all locations to ensure consistency and operational excellence
• Develop and deploy best practice protocols for distribution and customer service operations
• Lead process optimization initiatives to improve efficiency, reduce waste, and enhance productivity
• Establish consistent reporting and measurement systems across all operational regions
• Drive technology adoption and automation initiatives to standardize and improve operational capabilities
• Focus on improving customer experience through operational excellence and service delivery optimization
• Collaborate with sales teams to ensure operations support customer needs and business development objectives
• Implement customer-centric operational processes that enhance ease of doing business
• Establish service level agreements and performance metrics that prioritize customer satisfaction
• Oversee order fulfillment and delivery operations to ensure timely and accurate customer service
• Develop and mentor regional management teams across all markets
• Create comprehensive leadership development programs for operational management personnel
• Foster a culture of safety, accountability, and high performance throughout all operational locations
• Lead succession planning initiatives for key operational positions across the enterprise
• Promote employee engagement and retention through effective leadership and professional development opportunities
• Align operational capabilities with sales strategies and market opportunities
• Support business development by ensuring operational readiness for new markets and customer segments
• Collaborate with sales leadership to optimize product availability and delivery capabilities
• Drive revenue-supporting operational decisions that enhance competitive positioning
• Ensure operational flexibility to support changing market demands and sales initiatives
• Manage operational budgets and cost control initiatives across all regions
• Conduct monthly variance reviews with regional management teams
• Set operational goals and KPIs , determining course of action to achieve targets and mobilizing resources to execute plans
• Oversee capital expenditure planning for operational improvements and facility upgrades
• Drive profitability improvements through operational efficiency and cost optimization
• Ensure compliance with all safety policies and procedures at all operational locations
• Maintain adherence to State and Federal OSHA and MSHA requirements across all facilities
• Promote a strong safety culture and implement safety improvement initiatives
• Oversee environmental compliance and sustainability initiatives
• Conduct regular safety audits and implement corrective actions as needed
• Visit key operational locations regularly, attend industry events and trade shows to maintain market visibility
• Monitor and provide strategic direction for inventory management and forecasting across all locations
• Oversee capital asset management including facility maintenance, upgrading, and disposal decisions
• Lead corporate goal achievement initiatives and ensure operational objectives are met
• Other duties as assigned

QUALIFICATIONS :